Monday, February 10, 2014

Review of NCR Silver

I've had the opportunity to work with the NCR Silver point of sale app and thought that I should pass along my thoughts on NCR Silver.

The Good:
  • Very easy to use
  • Set or flexible monthly pricing
  • Seasonal pricing for seasonal businesses
  • Designed for both retail and food service
  • Great for mobile businesses that sell products and/or services
  • Backed by NCR
  • Monthly price includes updates and technical support
  • Manager/Owner part of the app can be accessed through a web browser
The OK:
  • Average interface for food service businesses
  • Offers more than what a cash register can do
  • Basic customer email marketing functions
  • Fairly limited hardware compatibility
  • Unclear how secure all the data is
 The Not So Good:
  • Only very basic customer and inventory tracking
  • No purchasing and receiving
  • Limited reporting
  • Somewhat confusing merchant service options

NCR Silver is a great solution for businesses looking for more than what a cash register can offer but do not have the volume to justify investing in a full blown point of sale system.  NCR Silver has also found a niche with seasonal or mobile businesses like concession related businesses, firework stands and Christmas tree sales.

NCR Silver is also a tough product to sell as there is little to no revenue for the dealer/partner to sell it. Most folks end up dealing with NCR Directly unless their local dealer/partner can offer some sort of incentive.

Are you in the US and in need of no cost retail point of sale advice? I'm happy to help and can be reached on my cell at 208-340-5632 (mountain time) or via email at

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