Monday, September 21, 2020

Heartland Letter about Oct 20th 2020 Deadline for Backend Change

Letters and emails have been going out to Heartland customers about a change they are making that could effect the retailers point of sale system.

I can not speak on behalf of all the POS systems but indications are that Cloud Retailer, Retail Management Hero (RMH), and Microsoft RMS users should be OK. This assumes that retailers using RMS or RMH are also using the Card Defender payment processing plug in for RMH and RMS. 

If you are concerned, be sure to contact your point of sale provider and your Heartland Rep for assistance.


Tuesday, September 15, 2020

Did You Receive This Postcard from RITE?

Did you happen to get this in the mail from RITE?


This was sent out to the majority of Microsoft RMS users in the United States as full support for the Microsoft Dynamics RMS point of sale software ends in July 2021. RITE will be offering some limited extended support past July 2021 but you need to contact them at 888-267-7483 or sales@rite.us for more details.


Wednesday, September 9, 2020

Limited Extended Support Offered for Microsoft Dynamics RMS and HQ Version 2.x

While July 2021 marks the end of all support from Microsoft for the Dynamics RMS and RMS HQ products, support will still be available for a few more years from RITE. RITE has 14 support techs and offers 24/7 support to retailers using the Microsoft RMS and RMS HQ point of sale software programs.

Of course, there are a few restrictions:

  • You must be located in the US or Canada
  • You must stay current on a maintenance agreement (prices start at only $214 a year)
  • You must be on version 2.0 or higher of RMS
  • New or replacement lane license keys are NOT available 
  • EDC is NOT supported - you must be using Card Defender, a supported RMS payment processing plug in, or stand alone payment terminals
Since each retailers situation is unique, please contact RITE at 888-267-7483 for more information.

Tuesday, September 1, 2020

Alcohol delivery service Drizly hit by data breach affecting 2.4 million accounts

 

RITE "Bottoms Up" industry news
Rite logo
Keeping you up to date on everything BWL
Dear Kevin,

For over 15 years we have been on the edge of relevant information and offerings within the Retail Alcohol Industry to help guide your interests and decisions. In testament to this, we received the 2019 "Friend of the Retailer" award from MN's Licensed Beverage Association (1st POS company to win the award).

The Industry is changing and we are changing right along side it to better suit your needs (scroll down to reminder about RMS end of life).

*If you think a friend may benefit from this content, feel free to forward it to them.
Sales at Utah’s state-run liquor stores top half-billion dollars a year for first time
(estimated read time 2-3 minutes)
"Sales at Utah’s state-run liquor stores topped a half billion dollars in a year for the first time ever.Numbers released by the Utah Department of Alcoholic Beverage Control this week show the state took in $500,324,118 in fiscal 2020, which ended June 30. Sales were up even though the overall number of bottles sold for the year was down 3.5 million or about 7% from last year.
Moving heavy beer to grocery stores last November might account for the drop, officials said."
Alcohol delivery service Drizly hit by data breach affecting 2.4 million accounts
(estimated read time 1 minute)
"Drizly confirmed it suffered a massive breach earlier this month, saying data from 2.5 million accounts may have been stolen.
The alcohol delivery service confirmed Wednesday that a hacker acquired some of its customer data, including emails, date-of-birth information, passwords, and in some cases, addresses. The breach was first reported by TechCrunch."
Coca Col
Re-enters the Booze Business
estimated read time 3 minutes
"Look out liquor world: Coca-Cola is getting back into the booze business. And unlike 40 years ago, this time the soda giant is playing to its strength.Coca-Cola announced last week that it will create a Topo Chico hard seltzer, which it plans to debut in Latin American countries this year. The plan is to launch the cans into the US market in 2021. This comes a year after Coke successfully dipped its toes back in the liquor market for the first time in decades, introducing a lemon-flavored canned cocktail called Remondo in Japan.”
Best of the Rest
RMS goes End of Life in one short year from now
This may be an opportune time for you to evaluate CloudRetailer.
  • A year will go by very quickly
  • Tools to keep you viable and in business (curbside module for example)
  • Built by people who know RMS inside and out
  • "Very happy with the switch to CloudRetailer. It has been a huge upgrade in every way. Anyone who is still using RMS should move to CloudRetailer." - N. Beers
Do you have comments, suggestions, or feedback about this newsletter?
Questions about liquor store point of sale systems - including the low cost replacement program for Microsoft Dynamics RMS, or other legacy POS systems?

Then please contact RITE's sales and marketing team at 888-267-7483 or sales@rite.us
Retail Information Technology Enterprises
(888) 267-RITE (7483)
Fax: (320) 230-1795
Retail Information Technology Enterprises | 1001 2nd Street SouthSuite 100Sartell, MN 56377

Thursday, August 27, 2020

Great YouTube Channel for Independently Owned Liquor Stores!

 This is a great YouTube Channel for anyone who owns a liquor store! Solid advice on operations and how to increase revue from someone who operates an actual liquor store: https://www.youtube.com/channel/UCjOX6qualo7rBlb9b5COdPA



Tuesday, August 25, 2020

Beverage Alcohol Retail Conference (BARC) Top 100 Retailers for 2020 Released

 With trade shows being cancelled through the end of 2020, the folks at the Beverage Alcohol Retail Conference (BARC) have released their Top 100 Retailers for 2020. Congrats to all the retailers who made the Top 100 for 2020!



Tuesday, August 18, 2020

Back in Business: Welcome to Some New Retail Clients

While not up to 100% of what it was back in March of this year,  retailers are feel better about the future and signing on for new products and services. I wanted to pass along a "thank-you" to the following retailers for working with me on point of sale related products, services or support:
  • Island Liquor -Montana - Microsoft RMS Support
  • Seattle Shirt Company - Washington State - Replacing Microsoft RMS with the Cloud Retailer POS Software
  • Little Rock Zoo - Arkansas - Replacing Microsoft RMS with the RMH POS Software
  • Santa Cruz Market - California - Card Defender for Microsoft RMS
  • Midtown Spirits - Arkansas - Replacing Microsoft RMS with the Cloud Retailer POS Software
  • The Learning Tree - Georgia - Microsoft RMS Support
  • Jackson Hole Buffalo Meat - Replacing Microsoft RMS with the Cloud Retailer POS software
Please contact me at 208-340-5632 or kevinantosh@gmail.com for more information on the solutions that I offer.

Tuesday, August 11, 2020

New Stuff In (and for) the Cloud Retailer Point of Sale Software

A couple of updates to pass along specific to the Cloud Retailer point of sale software:

  1. A round up options is available in response to the nation-wide coin shortage (also a great way to allow for donations for non-profits or the charity of your crossing).
  2. New Hardware Options (more up to date looking): 
  3. Uncorked Commerce is nearing final completion. This will eventually be a e-comm add-on for Cloud Retailer. Below is a preview video




As always, please do contact me (kevinantosh@gmail.com or 208-340-5632) with any point of sale related news or questions. Cloud Retailer information can be obtained by calling RITE at 888-267-7483.

Monday, August 3, 2020

4 Questions You Should Be Asking Merchant Services Companies

A video sharing the 4 questions that you should be asking when searching for a merchant services/credit card processing provider. Suggested answers are included as well!


Questions, suggestions or comments can be sent to kevinantosh@gmail.com / 208-340-5632. Please note that I do not provide or represent any merchant services companies. I am able to refer you when possible (US only please).

Tuesday, July 28, 2020

Searching for Retail POS? 9 Questions to Help You Get Started

By popular request from multiple retailers over the last few weeks, a list of nine questions that you should be asking yourself as you start searching for a retail point of sale system. With 200+ POS systems currently available, your answers to these 9 questions will help you quickly narrow down which POS systems will be of interest to you.



If you have questions or would like me to review your answers, please contact me at kevinantosh@gmail.com or 208-340-5632. Note that this information is only designed for retailers in the United States (it might also be slightly helpful to retailers in the UK and North America as well).

Tuesday, July 21, 2020

Upcoming 2020 Changes to the Retail Management Hero Point of Sale Software

Wanted to pass along some important upcoming changes the the Retail Management Hero (RMH) point of sale software. Most of this will take effect in September 2020 unless otherwise noted.
  1. Retailers using the Microsoft Dynamics RMS point of sale software can take advantage of a 10% discount on RMH licenses through June 30th, 2021. You do not have to be current on an RMS maintenance agreement to take advantage of this discount.
  2. RMH Central is officially in general release now. Cost is $8/month per user plus $30/month per store.
  3. Perpetual pricing for RMH will be made available in September 2020. Plan on a lane license to cost around $65/lane per month ($3900 over the course of 5 years).
  4. How payment processing is handled in RMH will change. Newer versions of RMH will require a MAX Pay license and staying current on an RMH Enhancement Plan. Sounds like the cost for MAX Pay will be $8/lane ($480 over the course of 5 years) with the first year being free for RMH users on an Enhancement Plan.
The perceptual pricing will help retailers who are looking to put in a POS system (or replace RMS) at a low up front cost. However, the up front cost works out to be a better value over time - even with the annual cost for the RMH Enhancement Plan.

As always, the above information is subject to change - be sure to contact an RMH Reseller for more information.

 PS - I'm feeling much better about RMH and the future of RMH thanks to some positive feedback from retailers who put in RMH over the last month or two. Hopefully the new update in September 2020 will solidify RMH as a solid POS solution for RMS and Non-RMS users.

Tuesday, July 14, 2020

Latest Liquor Store Newsletter From RITE

RITE "Bottoms Up" industry news
Rite logo
Keeping you up to date on everything BWL
Dear Kevin,

For over 15 years we have been on the edge of relevant information and offerings within the Retail Alcohol Industry to help guide your interests and decisions. In testament to this, we received the 2019 "Friend of the Retailer" award from MN's Licensed Beverage Association (1st POS company to win the award).

The Industry is changing and we are changing right along side it to better suit your needs (scroll down to announcement about our new Curbside Pickup offering).

*If you think a friend may benefit from this content, feel free to forward it to them.
Mass Cumberland Farms drops beer and wine ballot question
(estimated read time 2-3 minutes)
The proposed ballot question to allow more stores to sell beer and wine will not appear on the ballot this fall and its backers will instead work to put the question before voters in 2022.Cumberland Farms, the convenience store giant that was leading the ballot initiative campaign, said Friday evening that it is dropping its effort due to the COVID-19 pandemic’s impacts on the retail sector and the company’s corresponding need to focus more on the health and safety of its workers and customers. “They deserve our undivided attention as we fulfill our ongoing commitment to safely providing essential services in cities and towns across Massachusetts."
A cold beer or bottle of wine could soon be just a click away in Georgia
(estimated read time 2 minutes)
"The Georgia Senate overwhelmingly approved legislation Tuesday to allow businesses licensed to sell alcohol to deliver beer, wine and spirits to customers’ doorsteps.
The current pandemic has left many Georgians wondering why they can get their bread and eggs delivered, but not their beer and wine, said Sen. Bill Cowsert, an Athens Republican who pushed for Snellville Republican Rep. Brett Harrell’s House Bill 879 in the Senate."
Oregon Liquor Control wants temporary alcohol rules to be permanent
estimated read time 4 minutes
"The Oregon Liquor Control Commission (OLCC) is set to put in motion plans to turn temporary alcohol guidelines, amended at the start of the coronavirus shutdown, into permanent rules, despite opposition from addiction recovery advocates.On Thursday, June 18, the OLCC will hear recommendations from its staff on amending guidelines and approving delivery of beer, wine, cider, and spirits, directly to Oregon consumers and their homes and allow for curbside pickup as a permanent option for its licensees or Oregon businesses with an approved alcohol license."
Best of the Rest
RITE Releases 'UnCorked Commerce' Curbside offering
RITE is committed to supporting retailers in any business environment.
We acknowledge that a lot of you have had to shoot from the hip and make it up on the fly to serve customers via phone orders, email orders, product catalogs loaded onto Facebook etc... We applaud your efforts and creativity during these wild times.
As you are ready, we want to build off what you're doing and streamline sales methods that will continue to be requested, and to some extent required.
Give us a call, and we'll take you "From the Hip" to Fully Hip.
Do you have comments, suggestions, or feedback about this newsletter?
Questions about liquor store point of sale systems - including the low cost replacement program for Microsoft Dynamics RMS, or other legacy POS systems?

Then please contact RITE's sales and marketing team at 888-267-7483 or sales@rite.us
Retail Information Technology Enterprises
(888) 267-RITE (7483)
Fax: (320) 230-1795
Retail Information Technology Enterprises | 1001 2nd Street SouthSuite 100Sartell, MN 56377