Letters and emails have been going out to Heartland customers about a change they are making that could effect the retailers point of sale system.
I can not speak on behalf of all the POS systems but indications are that Cloud Retailer, Retail Management Hero (RMH), and Microsoft RMS users should be OK. This assumes that retailers using RMS or RMH are also using the Card Defender payment processing plug in for RMH and RMS.
If you are concerned, be sure to contact your point of sale provider and your Heartland Rep for assistance.
Did you happen to get this in the mail from RITE?
This was sent out to the majority of Microsoft RMS users in the United States as full support for the Microsoft Dynamics RMS point of sale software ends in July 2021. RITE will be offering some limited extended support past July 2021 but you need to contact them at 888-267-7483 or firstname.lastname@example.org for more details.
While July 2021 marks the end of all support from Microsoft for the Dynamics RMS and RMS HQ products, support will still be available for a few more years from RITE. RITE has 14 support techs and offers 24/7 support to retailers using the Microsoft RMS and RMS HQ point of sale software programs.
Of course, there are a few restrictions: