Monday, September 21, 2020

Heartland Letter about Oct 20th 2020 Deadline for Backend Change

Letters and emails have been going out to Heartland customers about a change they are making that could effect the retailers point of sale system.

I can not speak on behalf of all the POS systems but indications are that Cloud Retailer, Retail Management Hero (RMH), and Microsoft RMS users should be OK. This assumes that retailers using RMS or RMH are also using the Card Defender payment processing plug in for RMH and RMS. 

If you are concerned, be sure to contact your point of sale provider and your Heartland Rep for assistance.

Tuesday, September 15, 2020

Did You Receive This Postcard from RITE?

Did you happen to get this in the mail from RITE?

This was sent out to the majority of Microsoft RMS users in the United States as full support for the Microsoft Dynamics RMS point of sale software ends in July 2021. RITE will be offering some limited extended support past July 2021 but you need to contact them at 888-267-7483 or for more details.

Wednesday, September 9, 2020

Limited Extended Support Offered for Microsoft Dynamics RMS and HQ Version 2.x

While July 2021 marks the end of all support from Microsoft for the Dynamics RMS and RMS HQ products, support will still be available for a few more years from RITE. RITE has 14 support techs and offers 24/7 support to retailers using the Microsoft RMS and RMS HQ point of sale software programs.

Of course, there are a few restrictions:

  • You must be located in the US or Canada
  • You must stay current on a maintenance agreement (prices start at only $214 a year)
  • You must be on version 2.0 or higher of RMS
  • New or replacement lane license keys are NOT available 
  • EDC is NOT supported - you must be using Card Defender, a supported RMS payment processing plug in, or stand alone payment terminals
Since each retailers situation is unique, please contact RITE at 888-267-7483 for more information.

Tuesday, September 1, 2020

Alcohol delivery service Drizly hit by data breach affecting 2.4 million accounts


RITE "Bottoms Up" industry news
Rite logo
Keeping you up to date on everything BWL
Dear Kevin,

For over 15 years we have been on the edge of relevant information and offerings within the Retail Alcohol Industry to help guide your interests and decisions. In testament to this, we received the 2019 "Friend of the Retailer" award from MN's Licensed Beverage Association (1st POS company to win the award).

The Industry is changing and we are changing right along side it to better suit your needs (scroll down to reminder about RMS end of life).

*If you think a friend may benefit from this content, feel free to forward it to them.
Sales at Utah’s state-run liquor stores top half-billion dollars a year for first time
(estimated read time 2-3 minutes)
"Sales at Utah’s state-run liquor stores topped a half billion dollars in a year for the first time ever.Numbers released by the Utah Department of Alcoholic Beverage Control this week show the state took in $500,324,118 in fiscal 2020, which ended June 30. Sales were up even though the overall number of bottles sold for the year was down 3.5 million or about 7% from last year.
Moving heavy beer to grocery stores last November might account for the drop, officials said."
Alcohol delivery service Drizly hit by data breach affecting 2.4 million accounts
(estimated read time 1 minute)
"Drizly confirmed it suffered a massive breach earlier this month, saying data from 2.5 million accounts may have been stolen.
The alcohol delivery service confirmed Wednesday that a hacker acquired some of its customer data, including emails, date-of-birth information, passwords, and in some cases, addresses. The breach was first reported by TechCrunch."
Coca Col
Re-enters the Booze Business
estimated read time 3 minutes
"Look out liquor world: Coca-Cola is getting back into the booze business. And unlike 40 years ago, this time the soda giant is playing to its strength.Coca-Cola announced last week that it will create a Topo Chico hard seltzer, which it plans to debut in Latin American countries this year. The plan is to launch the cans into the US market in 2021. This comes a year after Coke successfully dipped its toes back in the liquor market for the first time in decades, introducing a lemon-flavored canned cocktail called Remondo in Japan.”
Best of the Rest
RMS goes End of Life in one short year from now
This may be an opportune time for you to evaluate CloudRetailer.
  • A year will go by very quickly
  • Tools to keep you viable and in business (curbside module for example)
  • Built by people who know RMS inside and out
  • "Very happy with the switch to CloudRetailer. It has been a huge upgrade in every way. Anyone who is still using RMS should move to CloudRetailer." - N. Beers
Do you have comments, suggestions, or feedback about this newsletter?
Questions about liquor store point of sale systems - including the low cost replacement program for Microsoft Dynamics RMS, or other legacy POS systems?

Then please contact RITE's sales and marketing team at 888-267-7483 or
Retail Information Technology Enterprises
(888) 267-RITE (7483)
Fax: (320) 230-1795
Retail Information Technology Enterprises | 1001 2nd Street SouthSuite 100Sartell, MN 56377