Monday, August 3, 2020

4 Questions You Should Be Asking Merchant Services Companies

A video sharing the 4 questions that you should be asking when searching for a merchant services/credit card processing provider. Suggested answers are included as well!

Questions, suggestions or comments can be sent to / 208-340-5632. Please note that I do not provide or represent any merchant services companies. I am able to refer you when possible (US only please).

Tuesday, July 28, 2020

Searching for Retail POS? 9 Questions to Help You Get Started

By popular request from multiple retailers over the last few weeks, a list of nine questions that you should be asking yourself as you start searching for a retail point of sale system. With 200+ POS systems currently available, your answers to these 9 questions will help you quickly narrow down which POS systems will be of interest to you.

If you have questions or would like me to review your answers, please contact me at or 208-340-5632. Note that this information is only designed for retailers in the United States (it might also be slightly helpful to retailers in the UK and North America as well).

Tuesday, July 21, 2020

Upcoming 2020 Changes to the Retail Management Hero Point of Sale Software

Wanted to pass along some important upcoming changes the the Retail Management Hero (RMH) point of sale software. Most of this will take effect in September 2020 unless otherwise noted.
  1. Retailers using the Microsoft Dynamics RMS point of sale software can take advantage of a 10% discount on RMH licenses through June 30th, 2021. You do not have to be current on an RMS maintenance agreement to take advantage of this discount.
  2. RMH Central is officially in general release now. Cost is $8/month per user plus $30/month per store.
  3. Perpetual pricing for RMH will be made available in September 2020. Plan on a lane license to cost around $65/lane per month ($3900 over the course of 5 years).
  4. How payment processing is handled in RMH will change. Newer versions of RMH will require a MAX Pay license and staying current on an RMH Enhancement Plan. Sounds like the cost for MAX Pay will be $8/lane ($480 over the course of 5 years) with the first year being free for RMH users on an Enhancement Plan.
The perceptual pricing will help retailers who are looking to put in a POS system (or replace RMS) at a low up front cost. However, the up front cost works out to be a better value over time - even with the annual cost for the RMH Enhancement Plan.

As always, the above information is subject to change - be sure to contact an RMH Reseller for more information.

 PS - I'm feeling much better about RMH and the future of RMH thanks to some positive feedback from retailers who put in RMH over the last month or two. Hopefully the new update in September 2020 will solidify RMH as a solid POS solution for RMS and Non-RMS users.