To our Valued Customers and Partners,
As
part of our continued focus toward providing our customers and partners
the highest level of service, quality and security, PAX wants to inform
you of our plans to End of
Life (EOL) certain MT30, S90 GPRS, S90 CDMA and S58, S80 terminals as
well as certain R50, SP30 and SP20 Secure PIN pads with PCI versions 2.x
and 1.x. Here are the affected part numbers for these models:
- MT30: MT30-00L-052-01EA
- S90 GPRS:S90-SG0-031-01EA, S90-EMG2, S90-EG2
- S90 CDMA: S90-0C0-032-11EA
- S58: S58-M0L-032-01EA
- SP30:SP30-231, SP30- 211A, SP30-00L-132-12EA,
SP30-00L-032-13EA
- SP20: SP20-130-4E0
- S80:S80-M0L-063-02EA, S80-EML0,
S80-EM0, S80-M0L-032-11EA
- R50:R50-101-1E0
Note: The S80 (S80-M0L-363-02EA), S90 GPRS (S90-MW0-363-01EA), S90 CDMA (S90-MC0-363-01EA) and
SP30 (SP30-00L-263-01EA)with PCI 3.x are not impacted by this announcement. The
important dates listed below signify the termination of device support and availability:
Final Order Date: PAX will cease taking orders for all configurations of the terminals
listed above after April 1, 2017.
Customers will have the opportunity to submit a final order for the product or for spare parts until the Final Order Date.
Final Ship Date: PAX's intention is that all orders placed prior to April, 1, 2017 will
be shipped no later than April 28, 2017.
End of Development Date: There
will be no new PAX sponsored hardware, application enhancements or
software development upon receipt of this notice. Software bug fixes
will continue until the End of Service date (below).
Repair
support will be available for customers for two years after the final
ship date, as component availability permits, unless otherwise
explicitly agreed between PAX and
its customers.
End of Service Date: On April
30th, 2019, service and repair of all configurations of
the aforementioned devices will be discontinued. Spare parts will not
be guaranteed to be available after this date.
PAX
recommends and encourages our customers and partners to initiate plans
to migrate your end-of-life products and applications to an alternative
PAX product. The PAX terminals
provide affordable and higher performance successor products that meet
today's most stringent PCI security standards. Please contact your local
sales person for additional information or visit the PAX web-site at http://paxtechnology.us/#.
PAX
is one of the fastest-growing POS terminal providers in the world. PAX
has been serving the global retail marketplace for over ten years and
has distribution in over eighty
countries shipping over 10 million terminals worldwide in recent years.
PAX offers a complete line of products and services supported by
extensive R&D capabilities. In addition to a most competitive
pricing model, quality assurance is the company's top priority
which enables PAX to have a strong advantage in the marketplace.