Tuesday, May 14, 2013

Tuesday Tip – Using Item Descriptions

One limitation of point of sale software it the main item description. The reason for only allowing so many characters for an item description is that the item description must be able to fit on both the receipt and the price tag/barcode label. Any longer of an item description and the text would be too small to read.

Thankfully, both Microsoft and NCR thought of this and included places within the software to include more details about each item.

If you are a Microsoft RMS Store Operations User, you will see fields for an extended description as well as 3 sub descriptions:

Note that you don't have to use all the field but I do recommend that you are consistent when it comes to how you use the 3 sub description fields. We'll talk more over the coming weeks on how to label fields with a field description that makes more sense to you and matches the types of products and services that you offer.

NCR CounterPoint is very similar with fields for a long description and 3 additional descriptions. These are found under the “Description” tab for each item:

Again, be consistent when using the 3 additional description fields.

Are you in the US and in need of no cost retail point of sale advice? I'm happy to help and can be reached on my cell at 208-340-5632 (mountain time) or via email at kevinantosh@gmail.com.

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