Thursday, June 19, 2014

New NCR Silver Review

One of the things that I try to stay on top of are user reviews of different point of sale solutions.  The reviews have been the most popular posts on this site and have also generated the most phone calls and emails from folks searching for free point of sale help and advice.

While it is easy to link to a review, I prefer to paraphrase the review for the following reasons:

  1. Over the years I have figured out how to 'read between the lines' to find the key points of each review
  2. I'm also able to easily spot reviews that may have been written from someone attempting to increase or decrease a products reputation (not truly a fake review but a review written with an intent that goes beyond just sharing personal experiences)
  3. The biggest reason is that a popular point of sale software review website exists only to sell your information to multiple point of sale companies - that's right, they make money by selling your information
Overall the review of NCR Silver was very positive. The user has a specialty retail store and mentioned how easy NCR Silver is to learn and use and that the support has been very helpful.  Minor issues are mentioned related to some glitches that appear to be worked though via a call to support and some hardware issues related to the credit card swipes not having the right connection for the new iOS devices (this was a common issue since Apple switched to the new 'lightning' connectors but has mostly been resolved).

So, overall a positive review from an NCR Silver user.  Just keep in mind that NCR Silver falls between the functionality of a cash register and point of sale system but meets most of the basic needs of small retail stores, seasonal businesses, small museums, and basic food service businesses like food trucks and concession stands.

Can I help?  Over the last 15 years I have worked with thousands of retail stores, museums, and government entities to help them find the best point of sale solution. You can reach me at or on my cell at 208-340-5632 for free point of sale help and advice.

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