Monday, July 28, 2014

Best Point of Sale Systems for Museums

Right on the heels of folks asking me for advice in selecting the best point of sale system for a student store comes folks asking for advice related to the best point of sale solution for a museum.

I have worked with many museums across the United States over the years and also conducted gift shop and admissions technology solution workshops at various museum conferences. As museums vary greatly in size and operational budgets, here is what I have found to work best.
  • Medium to Large scale museum with attractions or venues like OMNI theaters have found that NCR CounterPoint is a great solution since CounterPoint has ticketing options and venue seating options. Plan on a full scale solution for the entire museum running $20,000 to $120,000+.
  • Small and Medium sized museums are also finding out that the new generation of mobile point of sale solutions work very well and are very budget friendly. Some expamples include NCR Silver or Cloud Retailer.
  • I still have multiple museums using the Microsoft RMS software who have expressed an interest in upgrading to Retail Management Hero and/or using Card Defender for RMS as an interim solution.
Extremely small museums or museums that lack revenue/funding generally have to stick with a $200.00 cash register until funding or revenue becomes available to move up to a mobile point of sale solution.

Are you  in the US and in need of no cost retail point of sale advice?  I'm happy to help and can be reached on my cell at 208-340-5632 (I am on Mountain Time) or via email at There is also a contact form to the right that can be used to reach me.


  1. I think that's so cool that you are able to work with so many museums. My sister just opened one up in the city that she lives in. She is still trying to figure out the best point of sale system for the museum she works at, but is having a hard time choosing. I'll have to refer her to this blog and see what she thinks. Thanks for the help!

    1. Thanks for the comment Dean - I'm not sure what point of sale systems are offered in Australia but I'm sure that there are some great options available.