Some time ago I posted feedback and reviews about One Step Retail Solutions in Phoenix, AZ. The complaints related to no shows for scheduled appointments as well as being quoted excessive fees for simple technical support.
I have not received any response or reply from anyone at One Step Retail Solutions so the lack of communication means that I can not recommend considering them as a source for point of sale systems and support.
Are you in the US and in need of no cost retail point of sale advice? I'm happy to help and can be reached on my cell at 208-340-5632 (I am on Mountain Time) or via email at kevinantosh@gmail.com. There is also a contact form to the right that can be used to reach me.
Offering general point of sale advice, consulting, and sales/service to independently owned beer, wine, and liquor stores in the United States.
Showing posts with label az. Show all posts
Showing posts with label az. Show all posts
Thursday, March 5, 2015
Thursday, October 16, 2014
More Customer Reviews of One Step Solutions in Phoenix, AZ
As much as I don't like posting negative information - I have received more complaints specific to One Step Retail Solutions in Phoenix, AZ who sells and services a variety of point of sale systems. The complaints are specific to overcharging and no-show issues for sales and service appointments. If the service is bad enough that folks are contacting me for help and advice then it is obvious that One Step Retail Solutions has some sales, service, and support issues to resolve.
Of note - the more unusual complaints relate to no-shows by sales representatives so that is a huge warning sign that One Step Retail Solutions may not be the wisest choice for as a point of sale partner/dealer to work with.
Since these complaints have been on-going, it would be great if someone from One Step would contact me so we can figure out what is going on.
Please visit my contact page for information on how to reach me.
Of note - the more unusual complaints relate to no-shows by sales representatives so that is a huge warning sign that One Step Retail Solutions may not be the wisest choice for as a point of sale partner/dealer to work with.
Since these complaints have been on-going, it would be great if someone from One Step would contact me so we can figure out what is going on.
Please visit my contact page for information on how to reach me.
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