It is clear that you have some very loyal customers and provide product knowledge that goes beyond what a typical retail store can offer. As for POS systems, your wish list included the following (aside from the normal core POS functions):
- Loyalty or preferred customer program
- Bundling items together and selling as a package
- Gift cards
- E-commerce integration
- Detailed product information at POS screen
- Ability to search for product based on need (eg: natural sleep aids)
- Re-order points for commonly sold items
- Signed waivers from customers who purchase raw products
- Expiration dates
So far, we've narrowed down some solutions based on your business size as well as your existing POS system. Retail Management Hero and Cloud Retailer are both contenders in addition to LightSpeed and NCR CounterPoint so we will continue the process of looking at demos and costs for each of these programs.
Do you have a health food or vitamin retail store? Have something to add to the above list? Want some advice on possible solutions? Please contact me at 208-340-5632 or email@example.com for more information.