- Entire system goes down for around an hour every 1-2 months during normal retail business hours
- No option for a customer price/pole display (which some states/cities require)
- Peripherals need frequent replacement - not designed for retail stores with high customer traffic (eg: liquor stores or convenience stores)
- *new* - had a Lightspeed user that I met with in person who explained how the inventory quantity on hands are not accurate whenever they initiate a transfer between the main warehouse and a store.
Wednesday, July 19, 2017
Lightspeed Point of Sale Pains
Over the last 4 years, I've had the opportunity to meet with several retailers that use Lightspeed point of sale. From time to time, there have been a few concerns about Lightspeed but nothing major. That has changed over the last few months to the point where Lightspeed users have been contacting me about replacing Lightspeed with another point of sale system. The main issues with Lightspeed appear to be (based on what retailers have communicated to me):