Updates on Retail Management Hero

Some updates related to the Retail Management Hero (RMH) retail point of sale software. As a reminder, RMH is a direct low cost replacement for Microsoft Dynamics RMS as well as some of the other Microsoft Dynamics POS products like POS 2.0 and POS 2007/2009.

RMH Central - New headquarters module to replace RMS HQ:

• Rejoice!  No longer cloud based!!!  Just like RMS HQ, RMH Central will be a locally deployed solution
• Direct replacement for RMS HQ
• Keep all historical data
• Same pricing structure as HQ
• Better security and faster processes
• Ready for deployment Q4 2017

RMH Updates:

• Loyalty Module now included - based on the popular Hero Points add-on for RMS
• 3 types of point collections
• 7 types of point redemption
• On premise (nice - not cloud based)
• Various accelerators to promote faster point collection
• QuickBooks integration (Q2 2017)
• 3 e-commerce options
• Weights and Measure certification and support (Q2 2017)
• Additional payment processor support (varies by locale)

We are a fully certified RMH Partner (as well as a Microsoft Dynamics Partner) so I will list my work contact information in this post to obtain more information: 208-994-9404 or kevina@rite.us

RITE Achieves PCI QIR Certification

Retail Information Technology Enterprises (RITE) of Sartlell, MN and Boise, ID has achieved PCI Qualified Integrated and Resellers (QIR) certification.

While this may not sound important - it is when looking for a point of sale company that provides complete point of sale solutions that include the ability to process payments made by debit and credit card. In fact, VISA has mandated that all level 4 merchants need to have a "Qualified Install" done for any payment applications.  In other words a QIR certified individual must perform the installation (or update) of any PA-DSS compliant payment applications.  This is to ensure the installation and configuration of the application is done in a PCI complain manner.

I'd recommend that you check to ensure that your point of sale VAR/Dealer/Partner has achieved the same level of qualification.  From a security stand point, this would be a "best practice" when working with a business for point of sale equipment.  Here are the websites that allow you to search to see if the company that you are, or will be working with, has the mandated certification:

https://www.pcisecuritystandards.org/assessors_and_solutions/qualified_integrators_and_resellers

http://www.visa.com/splisting/searchGrsp.do

http://www.gorspa.org/professional/industry-certified/ 

As always, contact me at 208-340-5632 or kevinantosh@gmail.com with any questions.

How to obtain a 30 day trial license of the Retail Management Hero (RMH) point of sale software

Whether you call it an evaluation copy or trial version, I have a process in place for retailers to receive 30 day trial versions of the Retail Management Hero point of sale software. This is somewhat different from the days of endless evaluation CD's of Dynamics RMS being handed out in the mid 2000's (I still have a stack of them in my office) but the end result is similar - it allows retailers to take RMH for a "test drive".

A few requirements need to be met in order to obtain the 30 trial version of RMH so use the following as a check list (note that this applies to the retailers that I work with or new retailers that contact me and that this has been approved by both Retail Realm and RITE):

1. Your store must be located in the US or Canada as we are not equipped to provide RMH trials outside of these countries plus Retail Realm has set up RMH Partners in most countries across the globe anyway.
2. The trial license of RMH is free and includes a single "lane" license that is valid for 30 days.
3. You must be a past, present, or future RITE customers as RMH can only be provided by trained Partners like RITE - there is a simple form that can be completed to accomplish this if you are not presently assigned to RITE.
4. It has already been determined that RMH is a good fit for your business meaning that you have been shown a RMH demo and had pricing explained to you. You are also aware of any limitations in RMH. No sense spending time evaluating software if it is not a good match for your business!
5. A signed proposal is required which will include the 30 day free trial version of RMH along with 3-5 hours of pre-paid support ($375 - $549). Here is the reasoning for having to purchase the support:
• In my 18 years of working with over 4700 businesses, I've never had even one that required no support at all.
• Comfort in knowing that a RITE tech will perform a basic install of RMH for you.
• Not feeling stuck if you run in to a technical issue - assistance is just a toll free call away.
• Some basic overview or "ad hoc" training is included so you do not miss key features or functions.
• The investment will carry forward should you choose to actually implement RMH - in other words, you are not "out" anything if a full licensed copy of RMH is purchased within 30 days.

To learn more, please contact me at 208-340-5632 or kevinantosh@gmail.com