Urgent Advice: Cloud and Subscription Based POS Software Programs

For those of you using Cloud and Subscription Based Point of Sale Software:

I am sure that many of you have seen the vast number of retail stores and restaurants that are currently closed or only offering limited service. I am in the process of having phone conversations around 50 retailers across the US (of varying sizes and type of products being offered).  While it would be awesome if all of them survived this economic downturn, it is clear that some will not.

That means that the point of sale companies will see declining monthly revenues. It is very likely that some point of sale providers will not survive the economic downturn either.  Most likely on the restaurant side of things but I expect to see some closing on the retail side as well.

Thus I would highly suggest ensuring that you are keeping a backup of all of your inventory/product, customer, and supplier information on a daily basis.

You may be able to request a backup from the place that provided your point of sale system.

Alternately, you should be able to run product, customer, and supplier reports at the end of each day and then export these reports to a spreadsheet. These exported reports can then be saved to a thumb drive, dropbox, or similar as a CVS or similar file.

This is purely for your protection in case you no longer have access to your point of sale system due to the provider ceasing operations.

Please contact me at kevinantosh@gmail.com or 208-340-5632 with any questions.

Are you a retailer in the path of Hurricane Dorian? What you need to do with your POS system

No matter what point of sale system you have, some general advice regarding what you should be doing with your point of sale system. All of you are in my prayers for safety and guidance over the coming days. Aside from the items listed below, please take steps to protect yourself and family first.

1. Make sure that all of your data has been backed up online or to a device that you can take with you (like a flash drive or removable drive). Back up the data multiple ways if possible
2. If you are using a cloud based POS system like Cloud Retailer - backups are done automatically for you and are safe at a secure facility 1000+ miles away from Florida.
3. Batch and close out the pos system
4. Close out of all your software
5. Power down all hardware
6. Power down all related equipment like surge/power strips, routers, payment terminals, etc
7. Ensure that you have documentation (like receipts and invoices) and pictures of all your technology equipment for insurance purposes
8. Ensure that you have any cd’s or dvd’s that came with the hardware and software
9. As time permits, and as needed, document how all the cables are connected via pictures or even different colored twist ties attached to each of the cables
10. Disconnect all technology equipment and related documentation, and move above the water line or to a secure offsite location (be sure to move carefully and store in a way not to cause damage)

Be sure to contact your point of sale partner/dealer/reseller for assistance as needed with any of the above items

Taking the above steps will help protect your point of sale system and related data.

If any of us at RITE can be of assistance, please call us at 888-267-7483. You can also reach me directly at 208-340-5632.

Are you a retailer in the path of Hurricane Florence? What you need to do with your pos system

No matter what point of sale system you have, some general advice regarding what you should be doing with your point of sale system. All of you are in my prayers for safety and guidance over the coming days. Aside from the items listed below, please take steps to protect yourself and family first.

1. Make sure that all of your data has been backed up online or to a device that you can take with you (like a flash drive or removable drive). Back up the data multiple ways if possible
2. Batch and close out the pos system
3. Close out of all your software
4. Power down all hardware
5. Power down all related equipment like surge/power strips, routers, payment terminals, etc
6. Ensure that you have documentation (like receipts and invoices) and pictures of all your technology equipment for insurance purposes
7. Ensure that you have any cd’s or dvd’s that came with the hardware and software
8. As time permits, and as needed, document how all the cables are connected via pictures or even different colored twist ties attached to each of the cables
9. Disconnect all technology equipment and move above the water line or to an offsite location (be sure to move carefully and store in a way not to cause damage)

Be sure to contact your point of sale partner/dealer/reseller for assistance as needed with any of the above items

Hopefully Florence will turn north and move away from land. Taking the above steps will help protect your point of sale system and related data.

If any of us at RITE can be of assistance, please call us at 888-267-7483.