Wednesday, January 16, 2019

Point of Sale Systems for Jewelry Stores

In late 2018, I had the opportunity to spend some time onsite with jewelry store retailers and learn more about what they want and need in retail point of sale systems. Note that these are stores that are not associated with any sort of chain or franchise (but my advice would be the same regardless).

Jewelry retailers generally deal with products that may never be sold again but also have complex descriptions and sizing/design requirements. Many of you also have on premise repair services so tracking work orders is important. Financing options for you customers is important as well but appears to be handled by a third party and is not part of the POS system functionality.

You also track detailed information about your customers so you can market to them at set time intervals.

I've not had any personal experience with jewelry store specific POS programs but general POS programs that work well for jewelry stores would be NCR CounterPoint, Retail Pro, and Retail Management Hero on the "buy it and own it" side of things.

For subscription based point of sale programs, look at NetSuite, LightSpeed, Microsoft Dynamics 365/AX and Cloud Retailer.

 Have any feedback or questions? You can reach me at 208-340-5632 or kevinantosh@gmail.com

Wednesday, January 9, 2019

Comparison Video: Microsoft Dynamics RMS and Cloud Retailer

A 16 minute video showing some of the differences and similarities between the Microsoft Dynamics RMS point of sale software and the Cloud Retailer point of sale software. Designed as a replacement program for Microsoft RMS, Cloud Retailer allows RMS users to keep most of their existing data, transfer up to 2 years of customer purchase history, and take advantage of license cost discounts to help offset the up front costs from moving from RMS to Cloud Retailer.




For more information on POS options for your retail store (including Cloud Retailer), please contact me at 208-340-5632 or kevinantosh@gmail.com.

Wednesday, January 2, 2019

Travel Schedule and On Site Consulting: 2019

So 2018 was a record year for meeting onsite with retailers looking for help in choosing a POS system. 90% of you are on the Microsoft Dynamics RMS point of sale software and the looping end of life deadline has you anxious to come up with a plan to replace RMS at some point in the next 1 to 3 years.  From March 2018 to October 2018, I spoke or met with 421 retailers with a total of 680 stores in the US.

For 2019 I do anticipate more RMS users requesting onsite consulting so please get in touch with me if you are in or within 150 miles of the following areas (or wish to cover my travel expenses for dedicated onsite consulting as 7 retail chains did in 2018):
  • Boise, ID
  • Salt Lake City, UT
  • Denver, CO
  • Jackson, WY
  • Seattle, WA
  • Portland, OR
  • Phoenix, AZ
  • Dallas, TX
  • San Antonio, TX
  • Houston, TX
  • Austin, TX
  • Corpus Christi, TX
  • Minneapolis, MN
For more information, please contact me at 208-340-5632 or kevinantosh@gmail.com. Note that I am happy to travel just about anywhere, but, my expertise is best suited for retailers located in the US.