Sales/Support/Merchant Services

Microsoft Dynamics RMS 
  • Discontinued - full support available at normal rates
Microsoft Dynamics HQ
  • Discontinued - full support available at normal rates
Microsoft POS 2009/2007/2.0
  • Discontinued - support is no longer available
Retail Management Hero (RMH)
  • Upgrades from RMS start at $225 to $450 per computer
  • Special promotional pricing for all RMS users
  • Multiple data transfer options are available
Microsoft Dynamics 365
  • Modular based solution for chain retailers
  • Multiple add-on's for financials, warehouse management, transportation logistics, etc
  • Flexible offering and scaling
Cloud Retailer
  • Designed for liquor stores and specialty retail
  • Cloud based but with local data
  • Single or multi-location
  • Discounts for RMS users
  • Highly configurable
Card Defender EMV for RMS, RMH and Cloud Retailer
  • Allows RMS, RMH and Cloud Retailer users to accept EMV/chip card payments
  • Processor agnostic
  • No additional per transaction fees
  • Complete solution (hardware, software, and training)
Merchant Services and Credit Card Processing Advice:
As I've previously worked for a Mercury and First Data ISO, retailers often ask me for some recommendations when it comes to selecting who will handle your merchant services. Here is what I recommend:
  • Obtain three quotes from three different merchant services companies
  • Try to use a company with a local presence whenever possible
  • Do not use anyone that requires a time based commitment, has a buy-out clause/cost, or unusual charges like $20/month for online statements
  • Read through the contract and ask questions
  • Don't let anyone pressure you in to a decision (if your business is opening soon, you can always use Square until you have time to make a more informed decision)
  • Check references
  • Avoid the following based on personal experience: Merchants Warehouse, Vantiv, Mercury, WorldPay, and Cayan 
  • Consider the following based on personal experience: Gravity Payments, Heartland, TSYS, First Data, and Shift4.
I am more than happy to provide references and make introductions if you wish. We would need to chat over the phone so I can gather some basic information about your store. There are good, bad, and mixed merchant services companies out there so please let me know if you need some help navigating.

As I work a national point of sale company, with multiple office locations, it is easiest if you contact me on my cell at 208-340-5632 or via email at to discuss in more detail. Note that your business must be located in the United States for me to assist you.

No comments:

Post a Comment