Monday, January 20, 2014

Retail Point of Sale Software Comparison Chart

One of the handouts that I use at my point of sale technology workshop presentations:

Retail Solution Comparison
Cash Registers – variety of models from $500 to $2000. Optional programming, training and installation services. Designed for retail stores of any gross sales volume.

NCR Silver – iOS Based (iPhone/iPad/iPod Touch). $29-$79/month plus hardware costs. Designed
for businesses that need minimal inventory tracking (ie. Kiosks, 2nd hand stores, thrift stores).

Microsoft RMS Store Operations - $6000+ for a complete point of sale solution (includes software, hardware, computer, hardware, installation, training, and ongoing support). Designed for single to multi-location retailers with only basic technology needs (no built-in email marketing, no integrated online shopping cart, no smart phone/tablet needs). Designed for gross annual sales of $400,000+.

NCR CounterPoint - $9000+ for a complete point of sale solution (includes software, hardware, computer, training, installations, and on-going support). Designed for single to multi-location retail stores with high technology needs (integrated email marketing, integrated online shopping cart, use on a smart phone/tablet computer, automated email or texts on store activity). Best for retail stores generating $750,000+ annually per location.

Function
Cash Register
NCR Silver
MS RMS
CounterPoint
Track Item Sales
Yes
Yes
Yes
Yes
Employee Login
Some Models
Limited
Yes
Yes
Levels of Departments or Categories
Some Models
1 Level
2 Levels
2 Levels
Process Credit Cards
Optional
Integrated
Integrated
Integrated
Process Gift Cards
Optional
Optional
Integrated
Integrated
Customer Loyalty
No
Yes
Optional
Integrated
Track Customer History
No
Basic name & address
Yes
Yes
Scan Barcode Labels
Some models
Yes
Yes
Yes
Print Barcode Labels
No
Yes
Yes
Yes
Purchasing and Receiving
No
Limited
Yes
Yes
Choice of Merchant Services Processors
Yes – with optional credit card processing
Yes
Yes
Yes
Multi-location Capable
No
No
Yes – full data
Yes – full data
Designed for use on Touch Screen Monitor
Some models have touch screens
Yes (tablet computer)
Yes
Yes
Multiple Price Levels (retail, wholesale, etc.)
No
No
Yes
Yes
Interface to Quickbooks Accounting
Some models
No
Yes
Yes
Quotes
No
No
Yes
Yes
Lay-aways
No
No
Yes
Yes
Work Orders
No
No
Yes
No
Integrated Online Shopping Cart
No
No
Available
Available
Smart phone “app” version Available
No
n/a
No
Available
Integrated Email Marketing
No
Basic
Available
Available
Text/Email Alerts for Store Activities
No
No
No
Available
No – Not Available
Yes – Available and Included
Third Party – Available through third party and additional charges may apply
n/a – Not Applicable
Some Models – Only available in some models
Available – Available and additional charges may apply


Are you in the US and in need of no cost retail point of sale advice? I'm happy to help and can be reached on my cell at 208-340-5632 (mountain time) or via email at kevinantosh@gmail.com.

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