Wednesday, April 6, 2022

New POS system for all liquor stores in Oregon?

 I have had multiple requests from liquor stores in the state of Oregon to provide an update regarding the OLCC's search for a new POS system.

I do not work for the OLCC but have been in communication with the OLCC. I also have met in person or online with multiple liquor stores in Oregon.



If you have any questions or insights, please contact me at 208-340-5632 or kevinantosh@gmail.com

Stiil using the Microsoft Dynamics RMS Point of Sale Software in 2022?

 

If you don't want to listen to me ramble for 3 minutes, here are the key messages in the video: 

1) Yes, Microsoft RMS still works even though the July 2021 End Of Life date has passed 

2) Support for RMS will continue to wane over the next couple of years 

3) Something will happen that will require you to replace Microsoft RMS with a different point of sale software program 

4) If you are hanging on to Microsoft RMS, have a plan ready for when #2 or #3 happens. 

If you are a retailer in the United States who is still using the Microsoft RMS point of sale software and need some advice on replacement options for RMS, please contact me at 208-340-5632 or kevinantosh@gmail.com

Monday, March 21, 2022

Are you still using the Microsoft RMS point of sale software?

 Howdy! I have had quite a few retailers using the Microsoft RMS point of sale software contact me for support or advice on replacing RMS. Some highlights and notes to pass along:

  • I am not able to provide in depth technical support for RMS 
  • I realize that many of you want to keep using Microsoft RMS even though Microsoft ended all sales and support of RMS back on July 13th, 2021. However, you WILL need to replace RMS at some point so please have a plan in place should you need to quickly replace RMS.
  • Please note that RITE has ended all sales of their various Plug Ins and Add Ons for RMS.

Have questions? Retailers in the United States are welcomed to contact me at 208-340-5632 or kevinantosh@gmail.com

Thanks!

 

Tuesday, March 1, 2022

Monday, February 14, 2022

Why EZ Sprits POS Users are Switching to Cloud Retailer POS

 The folks at EZ Spirits POS in Kansas have set a Feb 28, 2022 deadline for customers to use one of two companies for credit card processing/merchant services. If the customer does not switch to either Heartland or Processing Partners for merchant services, the integrated processing will not work in EZ Spirits.

This has prompted several liquor stores in Kansas to switch to the Cloud Retailer liquor store point of sale software. Unlike EZ Spirits, integrated credit card processing in Cloud Retailer POS can work with multiple processors like First Data, Heartland, TSYS, NAB, Clearent, and Beyond.


Sunday, January 30, 2022

Microsoft RMS Forum, Microsoft RMS Support, Microsoft RMS Replacement Programs

 Since a lot of retailers have been contacting me about support for Microsoft RMS as well as replacement options for Microsoft RMS, I wanted to pass along a couple of tips:

  1. The Microsoft RMS forum contains a lot of information on various RMS related topics: https://community.dynamics.com/rms
  2. My YouTube Channel also has several videos related to Microsoft RMS: https://www.youtube.com/c/KevinAntosh 
  3. RITE has some tech tips related to Microsoft RMS: https://legacy.rite.us/Support.aspx 
  4. Finally, if you are in the US and need free advice on RMS replacement options, please contact me at kevinantosh@gmail.com or 208-340-5632
Thanks!

Thursday, January 13, 2022

Yes I Can

 Based on the multitude of calls and emails that I received so far this month, I was to let everyone know that yes I can refer both food service and retailers to the best POS system for their business.

Not many of my recent posts or videos have related to bars and restaurants but I am still active in that industry.

If you are in need of some advice, please contact me at 208-340-5632 or kevinantosh@gmail.com

No charge for an initial 20 minute consultation if you are in the United States.



Wednesday, January 5, 2022

Staffing Issues: Try These Tips

 I pulled together a list of ideas and suggestions for combating the current retail staffing shortage. I'll link a video with more details once the video has been uploaded:

This is based on site visits with over 360 retailers across 9 states as well as multiple years of experience in retail management.
Simply „scan the list and pick out some things to try. 
One quick definition: What is “FTE”: Full Time Equivalent (1 full time employee = 1 FTE. 1 half time employees = 1 FTE)
Suggestions/Tips/Ideas are broken down by section.
 
Compensation:
Bonus to employee for being on time and showing up for all shifts
Paying a competitive wage
Benefits for both PT and FT employees
Growth plan with incentives for completion of growth plan steps
PT or FT - each has advantages and disadvantages but your FTE count is the same in the end
Random incentives for meeting team goals, outstanding work, positive customer review (gift cards, pizza lunches, etc)
Offer higher pay rates for employees who don't need benefits (need to check with laws regarding offering health care to make sure this is acceptable in your locale) 
 
Smart Thinking:
Use a staffing service to pre qualify applicants
Check with local schools for internship programs
Does the job posting include unique positive reasons to work at your store?
Offloading admin tasks like scheduling to empower staff and free up managers time
Use a 3rd party bookkeeping service
Using POS tech to it's fullest to free up managers time (have a whole video on that alone = correct use of a POS system = .75 FTE)
Looking at processes to increase efficiencies 
using job coaching services to add staff who have disabilities. they can perform a variety of tasks (stocking, shelf tags, opening mail, cashiering, etc) and you get a wage credit plus the placement agency will provide a job coach
hanging on to bad employees or hiring warm bodies. Why? 
cross train employees so you do not run in to a situation were only one employee knows now to print shelf tags, receive inventory, etc
Creating a safe working environment with a zero tolerance policy against internal theft and full prosecution of external theft. Word gets out when a store is lax on letting employees steal or not arresting and fully prosecuting theft (or letting people hang out in the parking lot, pan handle by the front door, etc). 
 
Second pair of eyes:
Is the store an inviting place to shop? if not, it is likely not an inviting place to work
I'm sure that many of us could spend a few hours in a liquor store shadowing and spot some easy fixes
How much of the staffing issues come back to the stores leadership? In some cases, the work environment is why they can't retain staff while the liquor store down the street has no issues with staffing.
Is the stores leadership so fixated on staffing issues that other important tasks to be delayed?
 
Conclusion:
Contact: sales@rite.us
888-267-7483