Friday, January 10, 2014

Point of Sale Hardware and Software Compatability

Since this blog site is now generating several phone calls and emails every week, I thought that I should pass along a basic tip when searching for a point of sale solution for your retail business:

Please remember that point of sale hardware (especially the peripherals like receipt printers, customer price/pole displays, and signature capture pads) are not "plug and play".  Point of sale systems (whether computer, tablet, or smartphone based) are all written to support specific hardware items.

What may seem like a great deal on eBay or Craigslist may turn out to be a waste of money if your point of sale software doesn't support the software you select.

However, do factor in hardware costs when choosing a point of sale system as prices can vary greatly. For example, new cash drawers can run from $79. to nearly $500.  Just make sure that all your point of sale hardware is fully supported by your point of sale software.  The companies providing your point of sale system can usually provide a list of supported point of sale hardware (although it makes sense to purchase everything from one source to make technical support easier and ensure that your whole system runs smoothly).

As a reminder, I am not currently affiliated with any point of sale companies or manufactures but have 14 years of experience working with retail, restaurant, and museum point of sale solutions. You can reach me at 208-340-5632 (business hours - mountain time) or kevinantosh@gmail.com if you have any point of sale related questions.

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