- Entire system goes down for around an hour every 1-2 months during normal retail business hours
- No option for a customer price/pole display (which some states/cities require)
- Peripherals need frequent replacement - not designed for retail stores with high customer traffic (eg: liquor stores or convenience stores)
- *new* - had a Lightspeed user that I met with in person who explained how the inventory quantity on hands are not accurate whenever they initiate a transfer between the main warehouse and a store.
Offering point of sale general advice, consulting, and sales/service to independent retailers and food service businesses with between 1 and 50 store locations in the United States. Special focus on Pet Stores, Hobby Stores, Goodwill and Similar Thrift Stores, Book Stores, Gift Shops, Cannabis Retailers, Nursery and Garden Centers, Museums, Gift Shops, restaurants, and bars as well as Beer, Wine and Liquor Stores.
Wednesday, July 19, 2017
Lightspeed Point of Sale Pains
Over the last 4 years, I've had the opportunity to meet with several retailers that use Lightspeed point of sale. From time to time, there have been a few concerns about Lightspeed but nothing major. That has changed over the last few months to the point where Lightspeed users have been contacting me about replacing Lightspeed with another point of sale system. The main issues with Lightspeed appear to be (based on what retailers have communicated to me):
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