Thursday, June 25, 2015

NCR CounterPoint SQL as an Upgrade or Replacement for Microsoft Dynamics RMS

A quick reminder that sales of Microsoft Dynamics RMS and HQ to new users as well as mainstream support ends next year (2016) so please keep that in mind if you are thinking of purchasing RMS or HQ as point of sale software for your business or organization.

April 3rd, 2016, new video review/overview of the NCR CounterPoint SQL point of sale software:

With the EMV Liability Shift Deadline looming as well as the "end of life" status form Microsoft Dynamics RMS and HQ, I wanted to revisit NCR CounterPoint SQL as a logical upgrade from RMS.

I've had direct experience in the past with retail stores and museums replacing RMS with NCR CounterPoint and overall the experience has been positive. It is easy to transfer the data from RMS to NCR CounterPoint SQL and users appreciated the additional features and functions that NCR CounterPoint SQL offers. The user interface for NCR CounterPoint SQL is very different from the user interface in RMS but is also more customizable.

As NCR CounterPoint SQL offers a lot more than RMS, dedicated training sessions are a "must have" as is allowing for time to transition to a new point of sale system. Another bonus is that NCR CounterPoint SQL works with most of the same peripherals (barcode scanners, cash drawers, etc) as Microsoft Dynamics RMS.  NCR CounterPoint SQL is also much better suited for multi-location environments that using Microsoft Dynamics HQ.

About the only complaints that I heard from businesses and organizations who upgraded to NCR CounterPoint SQL from Microsoft Dynamics RMS is that the reporting in NCR CounterPoint SQL is not as robust as the reporting in Microsoft Dynamics RMS. In most cases this was overcome by writing custom reports using Crystal Reports.

Are you  in the US and in need of no cost retail point of sale advice?  I'm happy to help and can be reached on my cell at 208-340-5632 (I am on Mountain Time) or via email at There is also a contact form to the right that can be used to reach me.

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