A big shout out to The
Peregrine Fund/World Center for Birds of Prey in Boise Idaho (http://www.peregrinefund.org/world-center) and Zion Human History Museum in Utah (http://www.nps.gov/zion/historyculture/zion-human-history-museum.htm).
Both of these organizations recently upgraded from my Microsoft RMS
Store Operations solution to my NCR CounterPoint for Museums solution.
Check out their websites if your travels take you to Boise Idaho or Southern
Utah and give me a call if your museum is searching for a technology
solution to track sales, membership, admission, or similar information -
The main reason for upgrading was that both organizations had outgrown the Microsoft RMS system and were searching for a system that could handle integrated online sales, better membership/donor marketing and tracking, and use of the system on smart phones or tablets during peak visitor times like when exhibits are changed out.
NCR CounterPoint is unique it its ability to start as a basic point of sale system and then expand with your organizations needs to perform more advanced functions.
The cost justification comes from both labor cost savings and allowing your volunteers/staff to spend more time with the guests or performing revenue generating activities.
If you think about it - just one paid labor hour saved each day equates to a savings of around $4,000 annually. More than enough to justify investing in new or upgraded technology for your organization.