Update June 2016: RITE out of St Cloud, MN has started their westward expansion to offer a variety of retail point of sale systems in the states if ID, NV, OR, WA, MT, WY and UT with a special focus on the Boise, ID, Spokane, WA and Salt Lake City, UT markets.
Very important information to pass
along related to DirectPOS in Boise, ID and Spokane, WA. I will hit
the highlights and you can always contact me via email at kevinantosh
(at) gmail (dot) com or 208-340-5632.
As of Today, Monday September
16th, 2013, DirectPOS has merged with Cowans Restaurant
Solutions out of Salt Lake City, Utah. The new combined company
will be called Spark Systems and will have a physical office
presence in Salt Lake City, UT, Boise, ID and Spokane,. WA.
12/2/2013 Update: Correct new business name is Spark Solutions Group - they currently only have an office in Salt Lake City, UT and will only be supporting Micro's brand equipment.
Because of this change, Spark
Systems will only sell, service and support the Micro's and Aldelo
point of sale solutions for restaurants and bars in Utah, Idaho,
Montana, Oregon, and Washington State.
12/02/2013 Update: No sales or support for Aldelo.
For those of you with cash
registers (supplies, repairs, programming, purchasing), you can
reach Rick Bier at Ada Cash Register (208-407-2202). Rick has
extensive experience with cash registers.
If you are in need of paper or
ribbons for cash registers or kitchen/bar/receipt printers, you can
also contact Rick Bier at 208-407-2202 as he will be your source
moving forward for paper and ribbon supplies (and barcode labels as
well I believe).
If you are a NCR CounterPoint
user, your information has been acquired by One Step Retail
Solutions in Phoenix, AZ who will be providing support for your
system. Note that One Step Retail Solutions will not have a local
office presence in Idaho, Utah, Oregon, Montana, or Washington State
but does plan to keep a technician on staff in the Boise, ID area.
If you are using one of the
Microsoft Point of Sale solutions (RMS Store Operations, HQ, POS
2007, or POS 2009), your information has also been acquired by One
Step Retail Solutions in Phoenix, AZ but they have not communicated
to me what level of service and support they will be able to
provide.
12/02/2013 Update: Feedback indicates that One Step is not interested in supporting customers using the various Microsoft point of sale solutions (RMS, HQ and POS 2007/2009).
I'm am hopeful that a computer tech
company or even a point of sale company in Idaho, Utah, Washington,
Oregon, or Montana will see this as an opportunity to grow/establish
a physical office presence in Boise, ID and/or Spokane, WA as retail
stores, museums and government agencies in these states have become
accustomed to working with a local company for all of their point of
sale hardware, software, training, installation, and on-going support
needs (as of the end of August, I had over 300
customers/clients using various point of sale systems designed for
retail stores, museums, and government agencies).
2/7/2014 Update: the former DirectPOS Micros technicians based in Boise are no longer employed with Cowans or Sparks. I am available to field retail, restaurant/bar and museum point of sale questions and can put you in touch with the correct resource as needed.
Are you in the US and in need of no cost retail point of sale advice? I'm happy to help and can be reached on my cell at 208-340-5632 (mountain time) or via email at kevinantosh@gmail.com.
