Great article about changing processors or merchant services companies. We all see or hear from merchant services salespeople on a weekly basis so it can be tempting to switch in the interest of better rates, better service, and/or better equipment.
While this article is specific to Cloud Retailer and Card Defender, the advice applies to just about anyone who takes payment via debit and credit card. Some basic planning and coordination makes the change process go more smoothly - having worked with 1000's of businesses over the years I can attest to how important it is to have a reputable and reachable merchant services provider!
While not always the case, some merchant services companies are willing to cover the costs related to switching merchant services companies as a way to earn your business (it never hurts to ask).
You can always contact me at kevinantosh@gmail.com or 208-340-5632 for personal recommendations as I do not work for, or represent, any merchant services companies.
The article can be found here: https://sites.google.com/a/cloudretailer.com/pubwiki/tech-articles/module-credit-card-processing/i-m-changing-processors-what-do-i-need-to-know
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