Friday, February 17, 2017

End of Life Notice Regarding: PAX Terminals & PIN pads

To our Valued Customers and Partners,  

As part of our continued focus toward providing our customers and partners the highest level of service, quality and security, PAX wants to inform you of our plans to End of Life (EOL) certain MT30, S90 GPRS, S90 CDMA and S58, S80 terminals as well as certain R50, SP30 and SP20 Secure PIN pads with PCI versions 2.x and 1.x. Here are the affected part numbers for these models:
    • MT30: MT30-00L-052-01EA
    • S90 GPRS:S90-SG0-031-01EA, S90-EMG2, S90-EG2
    • S90 CDMA: S90-0C0-032-11EA
    • S58: S58-M0L-032-01EA
    • SP30:SP30-231, SP30- 211A, SP30-00L-132-12EA, SP30-00L-032-13EA
    • SP20: SP20-130-4E0
    • S80:S80-M0L-063-02EA, S80-EML0, S80-EM0,  S80-M0L-032-11EA
    • R50:R50-101-1E0
Note: The S80 (S80-M0L-363-02EA), S90 GPRS (S90-MW0-363-01EA), S90 CDMA (S90-MC0-363-01EA) and SP30 (SP30-00L-263-01EA)with PCI 3.x are not impacted by this announcement.   The important dates listed below signify the termination of device support and availability:  

Final Order Date: PAX will cease taking orders for all configurations of the terminals listed above after April 1, 2017.   

Customers will have the opportunity to submit a final order for the product or for spare parts until the Final Order Date. 

Final Ship Date: PAX's intention is that all orders placed prior to April, 1, 2017 will be shipped no later than April 28, 2017. 

End of Development Date: There will be no new PAX sponsored hardware, application enhancements or software development upon receipt of this notice. Software bug fixes will continue until the End of Service date (below).   

Repair support will be available for customers for two years after the final ship date, as component availability permits, unless otherwise explicitly agreed between PAX and its customers. 

End of Service Date: On April 30th, 2019, service and repair of all configurations of the aforementioned devices will be discontinued.  Spare parts will not be guaranteed to be available after this date.

PAX recommends and encourages our customers and partners to initiate plans to migrate your end-of-life products and applications to an alternative PAX product. The PAX terminals provide affordable and higher performance successor products that meet today's most stringent PCI security standards. Please contact your local sales person for additional information or visit the PAX web-site at 

PAX is one of the fastest-growing POS terminal providers in the world. PAX has been serving the global retail marketplace for over ten years and has distribution in over eighty countries shipping over 10 million terminals worldwide in recent years. PAX offers a complete line of products and services supported by extensive R&D capabilities. In addition to a most competitive pricing model, quality assurance is the company's top priority which enables PAX to have a strong advantage in the marketplace.

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