Still Using Microsoft RMS Version 1.X? Things You Should Know

There are still a multiple stores in the US using version 1.2 or 1.3 of the Microsoft RMS point of sale software (also under the Store Operations name) so I wanted to pass along a checklist of reasons why you may want to consider an upgrade to RMS version 2.02 or even version 3 under the new Retail Management Hero name.

1. Support for version 1.2 and 1.3 ended some time ago per this page on the Microsoft website: https://support.microsoft.com/en-us/lifecycle?p1=10339&forceorigin=esmc
2. If you are still using a software key/dongle, you can not obtain a replacement (and those devices are sensitive to just about anything - especially static electricity). If the key/dongle fails, you will lose access to the POS module in RMS.
3. There are known device issues with Windows 10 - especially when it comes to receipt printers and barcode printers.
4. You are not PCI compliant 

The good news is that you can upgrade to version 2.02 of RMS and obtain a more traditional software key or you can upgrade to the new Retail Management Hero software as well. As costs vary depending on what hardware you have and whether you have stayed current on your RMS software maintenance, please contact me at 208-340-5632 or kevinantosh@gmail.com for more information. A good ballpark starting price is $940 to cover the lapsed maintenance and issue a new single lane license key for version 2.02 of RMS.