Thursday, September 4, 2014

What to Look for in a Point of Sale System: Security Settings

One area that many business owners overlook when searching for a point of sale system are the security settings. With nearly half of all retail theft being internal (employee) theft (per NRF surveys and studies), the ability to use security settings is an important aspect of a point of sale system. Some tips and things to look for when searching, selecting, comparing, or choosing a point of sale system for your business.

For those of you who don't want to watch the video, here is what I mention in the video:

The point of sale system that you are considering should have the following:
  • At least 3 levels of security if role based (ie: “manager”, “lead”, and "cashier").
  • Time clock only access if the system has a time clock function that all employees will be using
  • Most common areas for employee theft are:
    • Discounts
    • No Sales/Voids
    • Manual Price Changes
Other good security related setting to have are:
  • Most employees should not be able to see cost
  • Most employees should not be able to change item cost or quantity on hand

It may sound mean but employee theft accounts for nearly half of all retail theft!

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