Cloud Retailer: Automatic Cash Discount Demo

A quick 2 minute video showing how the Cloud Retailer point of sale software can automate a sales transaction with a cash discount.

For more information please visit www.cloudretailer.com, email sales@rite.us or call 888-267-7483.

Cloud Retailer on an iPad

Wow - so Cloud Retailer has been a big discussion topic over the last few months. Cloud Retailer has been around for several years but has been picking up interest for the following reasons:

1. Statewide entity that operates multiple retail outlets has signed on to have Cloud Retailer deployed at all locations across the state by April of 2017.
2. Cloud Retailer combines the best of of what cloud based POS and local/Windows POS offers
3. Cloud Retailer offers a unique pricing structure between subscription based and full upfront POS solutions.
4. Payment security that meets or exceeds industry requirements.
5. Direct migration from Microsoft Dynamics RMS AND discounted licensing costs for Dynamics RMS users.

One museum that I have been working with wanted to know if Cloud Retailer can be used on a Mac or even an iPad. Rather than just talking about it, I created a video showing Cloud Retailer (manager only - sales are done on a Windows device - including the Surface Pro) running on my iPad Air.

An impressive 61 million iPads were sold in 2022 alone according to TabletFeast, highlighting the immense potential of using iPads as a POS system for your business. By adopting this strategy, you can save a considerable amount of money while reaping the benefits of this technology.

 

Pretty cool! Do contact me at kevinantosh@gmail.com or 208-340-5632 with questions or for more information. Cloud Retailers website is www.cloudretailer.com

Support Hours Double Standard?

Having worked in retail and restaurant management, one thing that has bugged me over the years is why companies who support point of sale systems charge extra for support outside of "normal" business hours? After all, a product sold in a retail store sells for the same price whether it is 10am on a Monday or 7pm on a Saturday (sales/promotions aside). So why does support for a point of sale system cost more when that support is needed on weekends or after 5pm on weekdays?

One reasoning is related to labor costs in having a support on stand-by for after hours support. But, some minor scheduling adjustments can keep the labor costs inline.  This also applies to the salespeople who sell point of sale systems - no one should have signed on thinking that they are going to be working an 8-5, Monday-Friday job selling cash registers and point of sale systems. Retailers sometimes only have time to chat before the store opens, once late afternoon/early evening part time help arrives, or after closing. In fact, most of the folks who contact me do so during the 4pm to 7pm hours - which is fine by me (assuming that I'm not traveling or engaged in other activities).

I'm going to be making a push that point of sale companies expand their support hours to at least extend in to the early to mid evening on weekdays but not be charging extra above the normal support rates. It's pretty easy to schedule a tech to work 10am - 7pm one day a week (and no technician supporting point of sale systems should have signed on thinking that they would only be working 8-5, Monday - Friday).

I feel that the companies that offer this added value will see an increase in sales and an increase in customer satisfaction. This should also reduce the need to call-back customers who have support needs but could not be reached (so more effective in reducing voice mail tag and email tag).

Feed back on this concept is welcomed and appreciated - you can comment anonymously below or use the contact form to the right to reach me as well.