So this has been coming up quite a bit as I travel and meet with retailers across the US. Should I pay for onsite installation of a new retail point of sale system?
It boils down to a couple of factors but lets eliminate the iPad based retail point of sale programs as these solutions are designed for "do it yourself" setup.
For the other retail point of sale software programs on the market like Retail Management Hero, NCR CounterPoint, Cloud Retailer, and Retail Pro, you may or may not want to pay for onsite installation depending on the following questions:
- Are you somewhat tech savvy?
- Do you have the time?
- Do you have a local resource that could hired to help move hardware around?
- Are you happy trying to figure things out yourself?
- Is your store on the lower end when it comes to gross sales (under $1M in annual gross sales)?
- Are you just upgrading software and not replacing any hardware?
Yes to most the above questions would indicate that you should opt out of onsite installation. Otherwise, you should seriously consider working with a point of sale company that it local to you and/or can provide onsite installation.
Did I miss anything? Have suggestions or questions? Need some retail point of sale advice? Then please reach out to me at firstname.lastname@example.org or 208-340-5632.