Wednesday, October 2, 2019

Updates on Retail Management Hero Central (RMH Central)

A quick update from the folks at Retail Management Hero regarding RMH Central for retailers who currently use the Microsoft Dynamics RMS HQ software and/or retailers who have multiple store locations and are searching for point of sale software:

"As it stands today RMH Central is in the Early Adopter stage of release."

I'm not sure what this means time wise but it sounds like the release of RMH Central is getting close but it not quite ready for a general release. The biggest concern for Microsoft Dynamics RMS HQ users is whether RMH Central will be in general release before the RMS discounts for RMS users end. The first phase of RMS to RMH discounts ending is coming up Oct 1st, 2019 with all discounts ending April 1st, 2020. This has prompted RMS HQ users to communicate 3 things to me:

  1. We are going to move from RMS HQ to RMH Central so we are buying the RMH licenses now to take advantage of the larger discount and will plan on actually deploying RMH  and RMH Central in 2020 or 2021.
  2. We can't wait and have eliminated RMH as a potential RMS replacement.
  3. We are going to gamble and wait another 12 to 18 months before deciding on a replacement for RMS HQ.
For response # 2, the replacement programs these retailers have decided on include the following point of sale software programs for retailers with multiple store locations (in no particular order):
  1. Cloud Retailer
  2. Epicore
  3. LightSpeed
  4. NCR CounterPoint
  5. Catipault
Are you a retailer using Microsoft Dynamics RMS HQ? A retailer who has multiple store locations and searching for point of sale software? Please contact me at or 208-340-5632 for general advice as well as more in depth on site consulting as needed.

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