Wednesday, November 19, 2014

New Point of Sale Software from Microsoft and Retail Realm

***Note that this software program is no longer available. Please contact me for other options***

Some more information was made available related to the new "Microsoft Dynamics Retail Essentials" point of sale software. As I have mentioned before, I have fielded a lot of calls and emails from upset Microsoft Dynamics Retail Management Store Operations (RMS) users over the last year due to the official "end of life" announcement from Microsoft related to RMS and lack of clear communication related to EMV compatibility in RMS.

What we know about Retail Essentials:
  • Retail specific version of Dynamics AX
  • Will be sold and supported via trained Microsoft partners
  • Tentatively will be available for deployment in late February 2015
What we don't know about Retail Essentials:
  • Cost
  • Specific features and functions
  • Mobile device compatability
  • EMV compatability
  • Data conversion for RMS users
  • Multi-location features (if any)
  • Peripheral compatibility
With so many stores looking to me for advice (well over 700 stores in the US), I'm hopeful that someone from a Microsoft Partner, Microsoft, or Retail Realm will work with me to learn more about Retail Essentials so I can share that information with you.

UPDATE: Retail Realm was kind enough to reach out to me so I am going to hold off on making any recommendations until I get a chance to learn more about Retail Essentials.  Then I can hopefully share more and help you make an informed decision on what to do (whether you are searching for a replacement for RMS or whether you are searching for your first POS system).  I hope to have more information to share with everyone by mid December.

Here is a link to the official press release - contact me if you have questions:

Are you  in the US and in need of no cost retail point of sale advice?  I'm happy to help and can be reached on my cell at 208-340-5632 (I am on Mountain Time) or via email at There is also a contact form to the right that can be used to reach me.

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