Monday, October 8, 2012

Complaints on "Free" Point of Sale

I've mentioned before that there is no such thing as a 'free' point of sale system. When reading the details, you'll likely see hidden fees and/or ending up paying a higher than normal amount for credit card processing. Even 'nominal' monthly fees can add up to $3500 or more over the course of 5 years - about the same as the cost to purchase a complete point of sale system. Yet, with the 'free' point of sale systems you never actually own anything!

Harbortouch has been getting quite a few complaints lately.  Here are some links to check out why Harbortouch may not be a sound choice for a point of sale system:

And Harbortouch's repsonse:

As retail professionals, we all know that no point of sale system is free - you either pay up front, pay monthly, pay through misc. fee's, or pay via hidden charges (just paying higher than average credit card processing fee's can cost you $1800 or more annually).  Do your homework and you will likely find that 'free' will cost you the same in the long run as most other point of sale systems.

Are you in the US and in need of no cost retail point of sale advice? I'm happy to help and can be reached on my cell at 208-340-5632 (mountain time) or via email at

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