Showing posts with label RTE. Show all posts
Showing posts with label RTE. Show all posts

Wednesday, October 12, 2016

An Official Welcome to RTE's Microsoft RMS Client Base!

An official welcome to Retail Technology Experts (RTE - Mirimar, FL)) Microsoft RMS client base which has been acquired by Retail Information Technology Enterprises (RITE - Sartell, MN, Dallas, TX and Boise, ID)!

As you know, RITE recently acquired RTE's Microsoft RMS software client base due to RTE divesting their client base of over 1000 retailers. Many of you are already working with RITE. If not, a team member from RITE will be reaching out over the coming days to have a conversation with you related to the following:
  • Whether you are still using the Microsoft RMS software in your business?
  • Whether you are still a Retail Technology Experts (RTE) customer?
  • Learning more about you and your business - and the technology equipment that you have in place.
  • What, if any, issues or outstanding commitments that RTE has made that RITE needs to address?
  • What personal concerns or questions that you may have related to the acquisition?
  • If you have already addressed the October 2015 EMV liability shift?
  • Short and long term plans for your business related to the technology used - always good to have a short term (0-90 day) and long term (5-7 year) plan.
  • Anything that the RITE team needs to be aware of?
  • What are the next steps that we should take?
Our goal at RITE is to make sure that any current and future needs are taken care of related to the RMS point of sale system that you have in your store. We are also working with RTE to honor any past commitments that have been made or any work that is currently in process.

If you have any pressing needs or questions, please contact us at 866-267-7483. As part of the acquisition, RTE's website will be directing to RITE's website and RTE's phone system will forward to RITE's phone system.

Wednesday, October 5, 2016

RITE Expands Again!

RiteLogo.jpg

RITE Acquires RTE’s Microsoft RMS Client Base

Sartell, MN October 4th, 2016 - Retail Information Technology Enterprises (RITE -Sartell, MN) announces the acquisition of Retail Technology Experts (RTE - Miramar, FL) Microsoft Dynamics RMS point of sale software client base of over 200 retailers in the United States.

This is part of our ongoing strategy to help usher as many small and medium retailers as we can into the next evolution of retail technology. The need for these merchants to leverage technology as part of their competitive strategy has never been greater” states RITE CEO Rick Feuling.

In an email sent to RTE’s Microsoft RMS clients, company president Mahendran Ramanathan stated “I have known Rick Feuling, the President and CEO of RITE for almost 10 years. We had other offers but we chose RITE because of my confidence in their ability to service your needs to your satisfaction”.

RITE’s focus on customer service means that former RTE customers will enjoy the level of service that has contributed to RITE being the winner of the Microsoft / Retail Realm Circle of Excellence Award for Growth for 2010, 2012, 2015 and 2016.

The acquisition is effective immediately and a smooth transition can be expected due to RITE’s past experience with the merger and acquisition of other retail point of sale sales and service companies.

As part of the acquisition, RITE has also acquired some of RTE’s intellectual property.

About RITE: With offices in Sartell, MN, Dallas, TX and Boise, ID, RITE has provided sales and 365/24/7 support to retailers using the Microsoft RMS point of sale software since 2002. In addition to the Microsoft Dynamics RMS point of sale software, RITE provides complete retail point of sale hardware and software solutions to over 1000 stores in 50 states and 13 countries. RITE can be reached at 1-866-267-7483 and their website address is www.rite.us.

About RTE: Established in 1991 as Business Automation Consultants, RTE has grown to provide service to over 1000 clients via a main office in Miramar, FL. On September 30th, 2016, RTE made the decision to divest their customer base to other point of sale businesses.