Tuesday, March 17, 2015

Need Help With Microsoft Dynamics RMS or HQ Point of Sale?

A quick reminder that sales of Microsoft Dynamics RMS and HQ to new users as well as mainstream support ends next year (2016) so please keep that in mind if you are thinking of purchasing RMS or HQ as point of sale software for your business or organization (not a wise investment at this point).

Update June 28th, 2015 - special discount and incentive from a national NCR CounterPoint Partner for RMS and HQ users: http://retailpospondering.blogspot.com/2015/06/big-discount-and-incentive-for.html

Even with the 'end of life' announcement from Microsoft related to the Dynamics RMS and HQ point of sale programs as well as the upcoming EMV liability shift date, there are still at least 38,000 stores in the US using these point of sale programs.

As my technical skills are limited, I have made arrangements with a certified RMS and HQ technician to be available for folks searching for technical support or training on RMS.  If you are in need of support or training on RMS or HQ, then please contact me for the technicians contact information - he does work for a Microsoft Dynamics partner with multiple locations in the US.

Updated information on the upcoming Retail Management Hero Software (or what I am coining "RMS 3.0 for 2015 and beyond") can be found here: http://retailpospondering.blogspot.com/2015/06/new-option-for-rmshq-users-retail.html

Sunday, March 15, 2015

Urgent Point of Sale Buying Tip: Ask About EMV!!!

Over the last couple of weeks I have fielded calls and emails from some very upset business owners. Not upset with me but upset as they recently purchased point of sale systems for their businesses without asking about EMV or chip-based debit and credit card transactions. Remember the US EMV liability shift date for chip/contact-less credit and debit card transactions is October 1st, 2015 in the United States.

2 of these businesses invested in point of sale systems that can not be upgraded to work with EMV compatible hardware and the other businesses purchased point of sale systems will require new hardware and software upgrades totaling around $1100/location - this is on top of the money recently spent on a new point of sale system.

I can not stress enough that anything related to cash registers, credit and debit card terminals, point of sale systems designed for mobile devices, or point of sale systems designed for computers should now have a clear and no-cost plan to utilize EMV compatible hardware and be able to authorize chip based credit and debit card transactions when the card is present.

To be honest - the blame falls with both the business owner (for not asking about EMV and not performing 'due diligence' )as well as with the companies selling products that are not ready for EMV.

Are you  in the US and in need of no cost retail point of sale advice?  I'm happy to help and can be reached on my cell at 208-340-5632 (I am on Mountain Time) or via email at kevinantosh@gmail.com. There is also a contact form to the right that can be used to reach me.

Saturday, March 14, 2015

New Features Added to Bindo Point of Sale

The popular Bindo point of sale system (www.bindopos.com) has seen some recent enhancements:

  • Accept payments from any source by adding a custom payment button 
  • Scan pre-existing custom barcodes and add these products to your inventory
  • Sell items at $0.00 (like free services or give-aways)
  • Allow for card present and card not present transaction tracking
  • Support for smaller sized barcode labels
It is nice to see that Bindo listens to their user base and adds features and functions on a very frequent basis! More reviews on Bindo POS can be found here: https://bindopos.com/reviews