NRC CounterPoint users group and forum is closed

 Hi - as many of you know, the person who managed the NCR CounterPoint users group and forum passed away last year. His dedication to helping NCR CounterPoint users will be missed.

I have been asked if I would take over the forum and users group but I honestly don't have the time plus my computer that had NCR CounterPoint ceased functioning so my only NCR CounterPoint resources are all the printed technical manuals.

With NCR no longer offering support for older versions of CounterPoint and CounterPoint SQL, you should contact an NCR Partner/Reseller/Dealer to see what options are available to upgrade to a more current version of the software. 

Just like older cars, finding support for older POS systems becomes more and more difficult over time (look what is happening with the Microsoft Dynamics RMS software - over 35,000 stores using RMS are having to replace RMS or pay a big premium in support costs). 

The time has come to replace RMS and older versions of NCR CounterPoint.

Here are two NCR Dealers that I have know for years and recommend:

Retail Control Systems (RCS)

LPA Retail Systems

Of course, if anyone ends up creating a new CounterPoint users group and forum for older versions of NCR CounterPoint, please let me know and I will get the word out!

 

 

Latest Post from the NCR CounterPoint Users Forum

POSTINGS FROM OUR FREE  

'NCR COUNTERPOINT® SQL' FORUM 

Counterpoint® Users Group (CPUSER.ORG®) is an independent Support Group for users of Counterpoint® Point-Of-Sale Software by NCR Corporation (formerly by Radiant Systems, Inc. & by Synchronics, Inc.).  We have been serving the Counterpoint® Community since 2003.  Please see our Legal Disclaimer at the end of this e-mail.

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1.)  "Why aren't you working with your CP partner?."  

http://cpuser.org/dc/dcboard.php?az=show_topic&forum=101&topic_id=3848&mode=full&page=    

 

That's the response to our NCR Counterpoint® User's query about upgrading to 8.5 and is it okay to run the LAN and Client on the same server. 

 

Read all about it (and add your thoughts), at Posting #3848, "Installing CP server and client on same server."         

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2.) Getting Help to NCR Counterpoint® Users!

(Click the Links below and stay up-to-date on these posts from fellow CP-Users!)

 

They got an answer, but needs to know less???

"Report showing items with no sales" 

http://cpuser.org/dc/dcboard.php?az=show_topic&forum=101&topic_id=3855&mode=full&page=   

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What Receipt Printer, Cash Drawer, & Scanner to use for a Register that's always on the move?

"Travel Store needs POS Equipment"

http://cpuser.org/dc/dcboard.php?az=show_topic&forum=101&topic_id=3856&mode=full&page= 

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If this ever happened to you, now you'll know why (maybe)!

"Tracking numbers disappearing" 

http://cpuser.org/dc/dcboard.php?az=show_topic&forum=101&topic_id=3852&mode=full&page= 

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3.)  HostGator Error 404:  Page Not Found: 

If you are trying to connect to our Forum and get an Error 404 Message, change the 50.87.144.104  IP Address in the link to cpuser.org and the link will work.

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4.)  Buy Your POS Supplies From Us - 10% First Order Discount!

Thermal Receipt Paper:

$71.10/case of 50 Rolls!  Free Shipping!

*  3 1/8 Inch x 230 Feet (for Epson, Bixolon, etc.)    

*  Free Shipping!

*  That's 61.8 cents per 100 Feet!  

*  Call or E-Mail Us Today!
Plus Save 10% on Labels, Tags, & Ribbons!

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Questions???  Call or E-mail us!  

Counterpoint Users Group 

(CPUSER.ORG®)

 

Gordon Gelrod, Owner 

 

Toll-Free:  (888) 434-0844 

 

E-mail:  Gordon@cpuser.org 

Website:  www.cpuser.org 

 

LinkedIn:  www.linkedin.com/in/cpuser   

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* LEGAL DISCLAIMER

 

CPUSER.ORG® and Counterpoint Users Group provide independent technical support services and information specifically for users of COUNTERPOINT® point of sale systems.

 

COUNTERPOINT® is a registered trademark of CheckPoint Systems, Inc. and a licensed trademark property of NCR Corporation (formerly licensed by Radiant Systems, Inc. and by Synchronics, Inc.

 

CPUSER.ORG® is a registered trademark of Counterpoint Users Group.

 

CheckPoint Systems, Inc. and NCR Corporation neither endorse nor have any affiliation with CPUSER.ORG® or Counterpoint Users Group.

Latest NCR CounterPoint (unofficial) Users Forum Posts

POSTINGS FROM OUR FREE  

'NCR COUNTERPOINT® SQL' FORUM 

Counterpoint® Users Group (CPUSER.ORG®) is an independent Support Group for users of Counterpoint® Point-Of-Sale Software by NCR Corporation (formerly by Radiant Systems, Inc. & by Synchronics, Inc.).  We have been serving the Counterpoint® Community since 2003.  Please see our Legal Disclaimer at the end of this e-mail.

1.)  Upgrading 8.5.3 to 8.5.4???  "Duck and Cover!!!"  

That's the warning this NCR Counterpoint® SQL user gives when enumerating the known issues of this upgrade and how to correct them.

See all the gory details at Posting #3438, "Upgrade Counterpoint 8.5.3 to 8.5.4 patch 2."    

2.) Counterpoint® Users Get Help / Need Help!   

  

"Email Clients & Merging"

"Separate Store and Inventory Location"

"CPSQL 8.5.4 Dashboard not working" 

"Window Focus"

3.)  HostGator Error 404:  Page Not Found: 

If you are trying to connect to our Forum and get an Error 404 Message, change the 50.87.144.104  IP Address in the link towww.cpuser.org and the link will work. 

       

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SALE * SALE * SALE:

Thermal Receipt Paper Rolls: 

*  $62.10/Case of 50 Rolls

*  3 1/8 Inch x 230 Feet (Epson, Bixolon, etc.)    

*  Free Shipping

*  That's 54 cents per 100 Feet!  

*  Regular Price is $69.00/Case 

*  Call or E-Mail Us Today!
Plus Save 10% on Labels, Tags, & Ribbons!

SALE * SALE * SALE 

~~~~~~~~~~~~~~~~~~~~~~~~~  

~~~~~~~~~~~~~~~~~~~~~~  

Questions???  Call or E-mail us!  

Counterpoint Users Group 

(CPUSER.ORG®)

Gordon Gelrod, Owner 

 

Toll-Free:  (888) 434-0844 

E-mail:  Gordon@cpuser.org 

Website:  www.cpuser.org   

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* LEGAL DISCLAIMER

CPUSER.ORG® and Counterpoint Users Group provide independent technical support services and information specifically for users of COUNTERPOINT® point of sale systems.

COUNTERPOINT® is a registered trademark of CheckPoint Systems, Inc. and a licensed trademark property of NCR Corporation (formerly licensed by Radiant Systems, Inc. and by Synchronics, Inc.

CPUSER.ORG® is a registered trademark of Counterpoint Users Group.

CheckPoint Systems, Inc. and NCR Corporation neither endorse nor have any affiliation with CPUSER.ORG® or Counterpoint Users Group.

Recent Posts in an NCR CounterPoint SQL Users Forum

POSTINGS FROM OUR FREE  

'NCR COUNTERPOINT® SQL' FORUM 

Counterpoint® Users Group (CPUSER.ORG®) is an independent Support Group for users of Counterpoint® Point-Of-Sale Software by NCR Corporation (formerly by Radiant Systems, Inc. & by Synchronics, Inc.).  We have been serving the Counterpoint® Community since 2003.  Please see our Legal Disclaimer at the end of this e-mail.

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1.) "Moving to NCR SecurePay"   

This NCR Counterpoint® SQL user gets Credit Card Errors when processing with Vital.

Another user posts a reminder of CPGateway's End-of-Life on April 30 and includes how to switch to NCR SecurePay.

See users-helping-users at Posting #3394, "Credit Card SSL error help."

2.)  Counterpoint® Questions & Answers  

  

"Grid Index"

"CPSQL 8.5.4.0"    

"Error when trying to run Resources and Locks" 

3.)  HostGator Error 404:  Page Not Found: 

If you are trying to connect to our Forum and get an Error 404 Message, change the 50.87.144.104  IP Address in the link towww.cpuser.org and the link will work. 

       

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SALE * SALE * SALE:

Thermal Receipt Paper Rolls: 

*  $62.10/Case of 50 Rolls

*  3 1/8 Inch x 230 Feet (Epson, Bixolon, etc.)    

*  Free Shipping

*  That's 54 cents per 100 Feet!  

*  Regular Price is $69.00/Case 

*  Call or E-Mail Us Today! Plus Save 10% on Labels, Tags, & Ribbons! 

SALE * SALE * SALE 

~~~~~~~~~~~~~~~~~~~~~~~~~  

~~~~~~~~~~~~~~~~~~~~~~  

Questions???  Call or E-mail us!  

Counterpoint Users Group 

(CPUSER.ORG®)

Gordon Gelrod, Owner 

Toll-Free:  (888) 434-0844 

E-mail:  Gordon@cpuser.org 

Website:  www.cpuser.org   

~~~~~~~~~~~~~~~~~~~~~~~~~ 

~~~~~~~~~~~~~~~~~~~~~~~~~

        

* LEGAL DISCLAIMER

CPUSER.ORG® and Counterpoint Users Group provide independent technical support services and information specifically for users of COUNTERPOINT® point of sale systems.

COUNTERPOINT® is a registered trademark of CheckPoint Systems, Inc. and a licensed trademark property of NCR Corporation (formerly licensed by Radiant Systems, Inc. and by Synchronics, Inc.

CPUSER.ORG® is a registered trademark of Counterpoint Users Group.

CheckPoint Systems, Inc. and NCR Corporation neither endorse nor have any affiliation with CPUSER.ORG® or Counterpoint Users Group.