Video Overview of Cloud Retailer Loyalty Program

When showing retailer the Cloud Retailer point of sale software program to retailers, I am often asked about the available customer loyalty module for Cloud Retailer. The video below gives a great overview:

If you have any questions about Cloud Retailer or point of sale systems in general, please contact me at kevinantosh@gmail.com or 208-340-5632.

Cloud Retailer: Video Overview of Custom Discounts

A general overview showing how flexible the Cloud Retailer point of sale software is when it comes to creating custom discounts. Also shows how easy it is to learn!

As always, please do call or email me with any retail point of sale related questions. You can reach me at 208-340-5632 or kevinantosh@gmail.com

Android Stock Take App for the Retail Management Hero POS Software

Many retailers like that the Retail Management Hero (RMH) point of sale software includes a module called "Stock Take" for performing partial or full physical counts. Presently the Stock Take module can only be used on Windows based devices which can be a bit cumbersome when it comes to physical inventory counts.

Well, that will change a bit later on 2019 when an Android version of Stock take will become available. This should open up the door to use hand held devices that are more are rugged and designed for counting inventory.

Release is expected in late 2019. I will be sure to pass along details on pricing and compatible devices as soon as they become available.

In the meantime, if you have questions about RMH or point of sale software, please contact me at kevinantosh@gmail.com or 208-340-5632.

Updates on Retail Management Hero Central (RMH Central)

A quick update from the folks at Retail Management Hero regarding RMH Central for retailers who currently use the Microsoft Dynamics RMS HQ software and/or retailers who have multiple store locations and are searching for point of sale software:

"As it stands today RMH Central is in the Early Adopter stage of release."

I'm not sure what this means time wise but it sounds like the release of RMH Central is getting close but it not quite ready for a general release. The biggest concern for Microsoft Dynamics RMS HQ users is whether RMH Central will be in general release before the RMS discounts for RMS users end. The first phase of RMS to RMH discounts ending is coming up Oct 1st, 2019 with all discounts ending April 1st, 2020. This has prompted RMS HQ users to communicate 3 things to me:

1. We are going to move from RMS HQ to RMH Central so we are buying the RMH licenses now to take advantage of the larger discount and will plan on actually deploying RMH  and RMH Central in 2020 or 2021.
2. We can't wait and have eliminated RMH as a potential RMS replacement.
3. We are going to gamble and wait another 12 to 18 months before deciding on a replacement for RMS HQ.

For response # 2, the replacement programs these retailers have decided on include the following point of sale software programs for retailers with multiple store locations (in no particular order):

1. Cloud Retailer
2. Epicore
3. LightSpeed
4. NCR CounterPoint
5. Catipault

Are you a retailer using Microsoft Dynamics RMS HQ? A retailer who has multiple store locations and searching for point of sale software? Please contact me at kevinantosh@gmail.com or 208-340-5632 for general advice as well as more in depth on site consulting as needed.

Goodwill POS Meeting Updates

I've had the opportunity to speak with a couple more regional Goodwill's about their POS plans - a summary appears below.

• Generally, all Goodwill's are still dealing with tight technology budgets but realize that outdated technology costs them more money in the long run via break/fix hardware costs, excessive labor costs for manual processes that could be automated, and employee errors due to using older technology.
• When looking for a new POS system, major consideration has to be given specific to whether their new POS system "wish list" includes features like production tracking and donor tracking.
• Consultants are proving to be very helping in identifying areas that a new POS system could increase revenue, reduce labor costs, and reduce employee errors.

Now, since y'all don't like it when I share your location information in too much detail, here are the Goodwill's that I have spoke with recently (or consulted with), what POS system they currently use, and what they plan on doing about their older POS system.

1. Southern US - Using Microsoft RMS/HQ - general discussions to replace in 2021 but no formal plan yet.
2. Southeastern US - Using Microsoft RMS/HQ - general discussions to replace RMS in 2021 - have looked at Retail Management Hero and Cloud Retailer - no formal plan yet.
3. Midwest - Using custom POS system - no plans to replace
4. Southwestern US - Using PC America - RFP is presently out to narrow down search for a new POS.
5. Rocky Mountain - Using NCR CounterPoint - no plans to switch away
6. Northeastern US - Using NCR CounterPoint - no plans to switch away
7. Southern West Coast - Using Microsoft RMS/HQ - starting searching for RMS replacement
8. Pacific Northwest - Using Microsoft RMS/HQ - started search for RMS replacement by looking at Retail Management Hero and Cloud Retailer - budget limitations mean using RMS through at least 2020
9. Pacific Northwest - Using Microsoft RMS/HQ - have not started looking at RMS replacement options
10. Pacific Northwest - Using Microsoft RMS/HQ - have not started looking at RMS replacement options
11. Northern Rock Mountains - Using NCR CounterPoint - no plans to replace CounterPoint at this time.

If you would like more details about the consulting that I have done for Goodwill Industries, or just have general thrift store point of sale questions,  please contact me at kevinantosh@gmail.com or 208-340-5632. Thanks!

Welcome!

I really enjoy these types of posts!  A quick shout out to the following retailers that I am helping with new point of sale equipment:

1. Smokin' Willy's in Washington State: Replacing Microsoft RMS with Cloud Retailer at all store locations
2. Asia Grocery in Kansas: Replacing Revel with Cloud Retailer
3. Good Stuff in Louisiana: RMS Maintenance Agreement
4. Mary Janes House of Glass: Replacing Microsoft RMS and HQ with Cloud Retailer at all store locations.
5. Point Liquor in Texas: RMS/HQ Maintenance Agreement for all store locations as well as some new hardware

I enjoy working with all of you! If you would like to learn more about why these retailers are working with me, please contact me at kevinantosh@gmail.com or 208-340-5632.

T Minus Less Than1 (or 2) Years to RMS End of Extended Support

OK retailers, we are just over one year away from the end of extended support for the Microsoft Dynamics RMS point of sale software.  Two years if you are current on annual software maintenance.  July 2020 and July 2021 are the key dates to remember.

Many of you have been asking me what will and what won't happen on these days. Here is a summary:

What will happen:

• All support from Microsoft will end
• No new feature packs, updates, hot fixes, etc (although we have not seen anything for a couple of years anyway)
• No ability to add new licenses
• No ability to activate licenses whether new or existing (if you replace a computer, you will not be able to activate the RMS POS module)
• Support will be limited as Dynamics RMS Partners/VAR's/Dealers/Resellers will only have their own internal resources

What will not happen:

• RMS will magically stop working
• You will lose all your data (assuming that you are backing everything up daily)

What we don't know just yet:

• Will support for payment processing cease since the software will likely no longer meet compliance with the payment processing industry?
• Will support for the various RMS plug in's and add on's end?
• Will the license swap program end for Retail Management Hero (yes it will! More information coming soon as this will end in 2020!)
• Will RMS be compatible with newer versions of Windows and SQL Server?
• How many current companies supporting RMS will continue to support RMS past 2020/2021?

Summary of what other retailers who use the Microsoft Dynamics RMS point of sale software are doing regarding the end of life/end of support dates for RMS:

http://www.pospondering.com/2018/11/what-microsoft-rms-users-are-doing-for.html

What should you do?

Have a plan to replace RMS before the deadline so you are not scrambling at the last minute. I've worked with many retailers to help them migrate to Retail Management Hero or Cloud Retailer over the last year.  If you truly want to hang on to RMS past 2020/2021, then be sure that you are backing up your data and that you have a contingency plan in place should RMS stop working.

Each retailer is different, and I have worked with well over 2000 of you since the late 1990's. Please contact me at kevinantosh@gmail.com or 208-340-5632 for some personalized advice.

T Minus 1 (or 2) Years to RMS End of Extended Support

OK retailers, we are just over one year away from the end of extended support for the Microsoft Dynamics RMS point of sale software.  Two years if you are current on annual software maintenance.  July 2020 and July 2021 are the key dates to remember.

Many of you have been asking me what will and what won't happen on these days. Here is a summary:

What will happen:

• All support from Microsoft will end
• No new feature packs, updates, hot fixes, etc (although we have not seen anything for a couple of years anyway)
• No ability to add new licenses
• No ability to activate licenses whether new or existing (if you replace a computer, you will not be able to activate the RMS POS module)
• Support will be limited as Dynamics RMS Partners/VAR's/Dealers/Resellers will only have their own internal resources

What will not happen:

• RMS will magically stop working
• You will lose all your data (assuming that you are backing everything up daily)

What we don't know just yet:

• Will support for payment processing cease since the software will likely no longer meet compliance with the payment processing industry?
• Will support for the various RMS plug in's and add on's end?
• Will the license swap program end for Retail Management Hero (yes it will! More information coming soon as this will end in 2020!)
• Will RMS be compatible with newer versions of Windows and SQL Server?
• How many current companies supporting RMS will continue to support RMS past 2020/2021?

Summary of what other retailers who use the Microsoft Dynamics RMS point of sale software are doing regarding the end of life/end of support dates for RMS:

http://www.pospondering.com/2018/11/what-microsoft-rms-users-are-doing-for.html

What should you do?

Have a plan to replace RMS before the deadline so you are not scrambling at the last minute. I've worked with many retailers to help them migrate to Retail Management Hero or Cloud Retailer over the last year.  If you truly want to hang on to RMS past 2020/2021, then be sure that you are backing up your data and that you have a contingency plan in place should RMS stop working.

Each retailer is different, and I have worked with well over 2000 of you since the late 1990's. Please contact me at kevinantosh@gmail.com or 208-340-5632 for some personalized advice.

Retail Management Hero Feedback from Retailers & Resellers

Over the last 2 months I have been involved in the deployment of Retail Management Hero (RMH) to 5 different retailers across the US. These are all specialty retail stores with between 1 and 3 check out lanes. Each store uses name brand computers, receipt printers, cash drawers, etc. None of the stores use any special add-ons for RMH like e-commerce/shopping carts.

Overall the feedback has been positive. Time was spent during the pre-sales process to ensure that the retailers knew some of the limitations within RMH when it comes to reporting and credit card processing.  About the only issues that came up was needing to upgrade SQL server for 2 of the 5 customers and error messages when trying to edit purchase orders (which appears to have been corrected by upgrading to SQL 2014).

However, I was contacted by four retailers who went from RMS to RMH in 2018 and are both searching for a POS system to replace RMH. Main issues are the following:

1. Having to pay for bug fixes (labor for re-installing RMH)
2. General slowness of RMH (RMH is not like RMS speed-wise but is similar to other POS programs)
3. Lack of drill down capabilities in Reports
4. Lack of ability to add a new item at POS screen
5. Poor reseller / VAR / Dealer support (these are Positive Technology and EZB Solutions customers)

I've also had 3 different RMH Partners/Resellers contact me via phone. Combined, they have installed around a dozen RMH systems over the last 4 months. These resellers have also provided positive overall feedback on RMH.

This is making me feel somewhat better about RMH as a solution for new retailers as well as retailers using the Microsoft Dynamics RMS point of sale software. I will continue to keep in touch with these retailers and pass along feedback as time allows.

If you would like more information, please contact me at kevinantosh@gmail.com or 208-340-5632.

How Supplier Purchase Planning Works in the Cloud Retailer Software

A quick video overview of how supplier purchase planning works within the Cloud Retailer point of sale software.

A big time saver for most retailers!

Please contact me at kevinantosh@gmail.com or 208-340-5632 with any questions.

Welcome to Some New Retailers

A quick welcome to some retailers that have chosen to work with myself over the last couple of months:

• Riverside Box in Arkansas: upgrade from Microsoft RMS to Retail Management Hero
• Mastex in Texas: upgrade from Microsoft RMS to Retail Management Hero
• NovoTex in Texas: upgrade from Microsoft RMS to Retail Management Hero
• Alexander Davis Men's Clothing in Idaho: upgrade from Microsoft RMS to Cloud Retailer

Welcome to the family!

As always, you can reach me at kevinantosh@gmail.com or 208-340-5632 with any retail point of sale questions.

Cloud Retailer: Automatic Cash Discount Demo

A quick 2 minute video showing how the Cloud Retailer point of sale software can automate a sales transaction with a cash discount.

For more information please visit www.cloudretailer.com, email sales@rite.us or call 888-267-7483.

How to Directly Enter Product Cost in Cloud Retailer

Based on multiple onsite visits with retailers in 5 different states, an overview of how you can directly enter product cost within the Cloud Retailer point of sale software. Very helpful for any retailer who has "one of" products (special orders or products that will be ordered and sold once and never ordered again):

As always, you can reach me at kevinantosh@gmail.com or 208-340-5632 for more information or general retail point of sale related questions.

List of Recent Enhancements to the Cloud Retailer Point of Sale Software

The programmers at Cloud Retailer have been busy adding all sorts of requested features, functions, and enhancements to the Cloud Retailer retail point of sale software:

v1.14 - added ability to create filtered groups of customers at the POS for easy searching. Can have one button with normal customers and another button with wholesale customers only - using tags to filter

v1.14 - nice usability feature - if a size is made inactive but still attached to products a warning icon telling the user what's going on will appear next to it

v1.17 - easier means of merging two customer records via a button from inside the customer form

v1.15 nice little shortcut for users - the ability to hit the enter key after typing a search phrase into the menu filtering ability at back office

v1.14 - added size to the physical inventory count item list results

v1.14 - ability to add icons to report grids - very cool idea

v1.12 - ability to define the logo on customer-facing display at POS

v1.14 - ability to set a location on the worksheet import

v1.14 - ability to do cash discounts at POS (IE if you don't pay with a credit card we will give you a discount)

1.14 - many misc improvements to supplier purchase planning (SPP)

v1.14 - implemented fuzzy matching to make part number matching better for some suppliers/customers when using supplier integration

v1.14 - added ability to make a custom form appear when hitting a button at POS

v1.14 - Added ability to make a negative account payment

v1.17 - when a credit card declines we will not play an alert sound and also make the screen flash yellow

v1.14 - can have an automated test setup to test the notification system during system upgrade

v1.14 - can modify the discount "reason" via a custom command

v1.14 - we now require at least one tax jurisdiction to ALWAYS be set on a tax - even if that is a 0% jurisdiction. This enhances reporting data

v1.14 - multiple improvements as it relates to attribute sets. The ability to create groups of attribute sets so that some can be accessible in a drop down that can be selected and used on a thing (products for example) and then the ability to have an attribute set that is statically assigned to that thing.

You may want to have wine data and beer data - and you need to pick one, on the other hand, you may have bin location which you just want to show on the product page - and you could statically set that on the page.

Statically displaying an attribute set on a page (products, customers, etc) requires RITE tech support.

v1.14 Multiple improvements as it relates to regional permissions and multi-location use refinements - like filtering label queues based on products available at specific stores only, etc

Product search can also filter out products not available at a store location if your regional permissions limit you to certain locations

PO searching filtered based on location

Ability to more granular control who can make products active or not

v1.17 - Initial tokenization functionality implemented for credit cards. For now it works for voids and returns where the batch has already been settled or where the transaction took place on other terminal
THIS IS COMPATIBLE WITH ONLY SOME PROCESSORS. More notes to come

v1.17 - Store and forward (SAF) - this will allow credit cards to be processed when there is no internet available. THIS IS COMPATIBLE WITH ONLY SOME PROCESSORS. More notes to come

1.14 - ability to set a configuration option on orders to determine if, when they are recalled they will recompute price based on current sales and promotions or not

If you give someone a quote you don't want prices to recompute later. If you put something on hold and someone recalls it you might.

v.1.14 - ability to prompt for label printing start position from POS AND back office now
Useful for people printing sheets of labels.

v1.17 - ability to set a minimum width in a grid / report
Very applicable to supplier purchase planning as it will allow user to have more columns than would be visible at one time on the screen (scroll left / right)

v1.17 - ability to have multiple "views" of the supplier purchase planning grid. This means someone buying wine could have a certain view of their product sales and sales history and someone buying liquor could have another and could toggle between then

v1.14 - Ability to reorder based on reorder points AND past sales with supplier purchase planning

v1.14 - Improvements to inventory value reporting, speed an accuracy as it related to unit of measure.

Improvements to the Quickbooks integration as it relates to posting invoices / POs. Searching GL accounts when setting up mapping.

Cost leveling accuracy improvements.

Cleanup of the summarized end of day reports.

Magento integration bug fixes.

Improved workflow around "on account" payments

PO printout improvement relating to case/units.

Ability to scan a coupon code without going into a specific coupon UI (auto sense of coupon barcodes)

Significant improvement to "order" type receipts and capabilities

Supplier purchase planning misc improvements - more still coming.

Support for JSON, XML, and RAW export types with integration processes and report exports.

-Excel export improvements in reports - freezes top row of report.

-Improvement to offline workflow with loyalty (removal of one unnecessary prompt).

For more information please visit www.cloudretailer.com or call 888-267-7483

Point of Sale Systems for Jewelry Stores

In late 2018, I had the opportunity to spend some time onsite with jewelry store retailers and learn more about what they want and need in retail point of sale systems. Note that these are stores that are not associated with any sort of chain or franchise (but my advice would be the same regardless).

Jewelry retailers generally deal with products that may never be sold again but also have complex descriptions and sizing/design requirements. Many of you also have on premise repair services so tracking work orders is important. Financing options for you customers is important as well but appears to be handled by a third party and is not part of the POS system functionality.

You also track detailed information about your customers so you can market to them at set time intervals.

I've not had any personal experience with jewelry store specific POS programs but general POS programs that work well for jewelry stores would be NCR CounterPoint, Retail Pro, and Retail Management Hero on the "buy it and own it" side of things.

For subscription based point of sale programs, look at NetSuite, LightSpeed, Microsoft Dynamics 365/AX and Cloud Retailer.

 Have any feedback or questions? You can reach me at 208-340-5632 or kevinantosh@gmail.com

Advice on POS Systems for Health Food and Vitamin Stores

Wow - so I have been contacted by quite a few health food or vitamin retail stores over the last couple of weeks. I appreciate all of you letting me stop by your stores to learn more about your business and what you want in a retail point of sale system!

It is clear that you have some very loyal customers and provide product knowledge that goes beyond what a typical retail store can offer. As for POS systems, your wish list included the following (aside from the normal core POS functions):

• Loyalty or preferred customer program 
• Bundling items together and selling as a package
• Gift cards
• E-commerce integration
• Detailed product information at POS screen
• Ability to search for product based on need (eg: natural sleep aids)
• Re-order points for commonly sold items
• Signed waivers from customers who purchase raw products
• Expiration dates

So far, we've narrowed down some solutions based on your business size as well as your existing POS system. Retail Management Hero and Cloud Retailer are both contenders in addition to LightSpeed and NCR CounterPoint so we will continue the process of looking at demos and costs for each of these programs.

Do you have a health food or vitamin retail store? Have something to add to the above list? Want some advice on possible solutions? Please contact me at 208-340-5632 or kevinantosh@gmail.com for more information.

Seasonal Pricing for Cloud Retailer/Ability to Change Number of Active Licenses

Note that I use the term "seasonal pricing" in reference to the ability to add or reduce the number of licenses that you are paying for based on business demand. For example, a nursery/garden center may have one POS license all year (at $50/month) but may add 2 more licenses from March - September (at an additional $100/month just for that time period).

Another example might be a retail business that sells at trade shows, expos, or similar off site events and just needs an extra license or two for 1-2 months out of each year.

Do you have a business that is somewhat seasonal? If so, Cloud Retailer now offers seasonal pricing for adding additional lanes during your business season!

As long as you keep one license active year round, you can add additional Cloud Retailer POS licenses as needed for the busy season with just a one month commitment. Fees will vary (but will be provided in writing ahead of time so you know what to expect).

This is great for any retailer who has a busy season or maybe an annual/semi annual event that requires additional POS systems.

Now you can have those extra POS stations without the on-going expense during slower periods (or add additional POS stations just for special events)! This could save a typical retailer $500 to $1000 annually.

For more information, please visit http://cloudretailer.com/ , email sales@rite.us or call 888-267-7483.

When Free is not Really Free

We've been down this road so many times but I keep running in to retailers who have offers for free POS systems or free upgrades from Microsoft Dynamics RMS to Retail Management Hero.  When I say "free", it means that the retailer has been quoted no software, hardware, installation, training or similar costs.

Aside from official license swap promotions, the costs for a new POS system or upgrading an existing POS system are there. These costs are likely either associated with a maintenance agreement or within merchant services rates. I've also see cancellation clauses or contract termination fees of up to $2500 associated with these types of sales.

What should you do when reviewing a quote for a free upgrade or free point of sale system:

1. Look for hidden costs like a maintenance or service agreement
2. Look for cancellation, change or termination clauses that have costs
3. Look for additional monthly or annual charges 
4. Look for additional per transaction or gateway fee's
5. Compare the merchant services rates against other merchant services companies to see if you are being charged higher than average rates
6. Make sure that you are not being locked in to any sort of long term contract (more than 1 year)
7. Add up any of the above and compare against other POS system costs to calculate an overall total cost (I would strongly recommend calculating all costs over 5 to 7 years to see the "big picture")

If you are working with someone that promises free but hides costs in the paperwork, is that someone that you want to be doing business with? Look for a vendor that clearly defines all costs - whether they be up front or on-going.

Need help with the above? You can reach me at 208-340-5632 or kevinantosh@gmail.com for some assistance (no charge for up to 30 minutes for phone or email help).

Should I Keep Using Microsoft Dynamics RMS Through July 2021? Should I Keep Investing in RMS?

Should I Keep Using Microsoft Dynamics RMS Through July 2021?

The recent slew of payment industry requirements and conflicts with Windows 10, have prompted many of you to contact me regarding whether you will still be able to use Microsoft Dynamics RMS (and HQ) through the final July 2021 end of life date.

This question has been on my mind as I travel to meet with RMS users across the country - especially with those of you on HQ who have 5-40 locations and can't quickly switch to Retail Management Hero (RMH) or Cloud Retailer.

At this time, it appears that the main issues are related to the native payment processing used in RMS as well as outdated payment processing solutions like the 1000 series pin pads and Windows XP. The best short and long term solution here is to put in Card Defender which works with RMS as well as Retail Management Hero and Cloud Retailer. Replacing older Windows XP with Windows 7 Pro or Windows 10 Pro is also required at this point.

We are going to continue to see new industry requirements at least every 3-6 months so eventually the age of RMS will catch up with itself (we are talking about a program that was released in the early 2000's based on a software program from the late 1990's).

Single location retailers can basically make the switch to RMH or Cloud Retailer when time and budget allow or put in Card Defender and deal with RMS come 2020 or 2021.

Chains need a bit more time to plan ahead - any MANY of you have contacted me to discuss via phone or in person. Given that we are seeing issues related to Windows 10, SQL Server, and payment processing hardware, I would highly recommend having a plan "A" and a plan "B". Plan "A" would be to update and replace all hardware as needed now (including adding Card Defender if needed) and plan for the replacement of RMS and HQ come 2019 or 2020 - I would not recommend waiting until 2021 as we don't know what exactly might come around come 2020 and 2021.

Plan "B" would be some sort of contingency plan to switch POS systems sooner that later if some sort of failure occurs. Basically plan "B" would be an expedited version of the second part of plan "A".

So the short answer to my original question is that I am somewhat less confident in RMS being fully functional through July 2021 - especially when it comes to trying to use the native payment processing. Thus, you should have two plans of action - just in case.

Should I Keep Investing in RMS?
This is a tough question. It depends on how much longer you plan on using RMS and what point of sale software program you will be replacing RMS with. An example would be investing in Card Defender for Microsoft RMS. This is a good investment since Card Defender takes some of the security risks out of RMS when it comes to payment industry requirements AND Card Defender works with some of the RMS replacement programs like Cloud Retailer and Retail Management Hero.

If you are looking at 3rd party plugs ins for RMS like age verification or the ability to email receipts, then it depends on how much longer you plan on using RMS. If RMS is being replaced in 1-2 years, then I'd seriously consider the overall cost versus what not having a specific feature/function is costing you in terms of lost revenue or labor for manual processes. However, if you plan on using RMS for another 2+ years, then the investment likely makes sense.

Same for investing in new hardware (computers, cash drawers, receipt printers, etc). If you are incurring a lot of break/fix costs, then investing in new hardware makes sense. Just make sure that you use industry standard hardware that is supported by most POS software programs.

The short answer is basically looking at the investment using the following criteria:

1. Does the investment solve an issue that costs our organization lost revenue or extra labor costs?
2. Will this investment carry through to our next POS software program?
3. When will we be replacing RMS? Will this investment be in use long enough to offer an ROI?

Have I completely confused you? I think that I have confused myself! I have lost count on how many retailers, chains, and franchisee's have contacted me for sales, service and on-site paid consulting.

If I can help related to sales, service or paid on-site consulting specific to RMS and HQ, please let me know by emailing kevinantosh@gmail.com or calling 208-340-5632. I would enjoy the opportunity to learn more about your organization!

Cloud Retailer Specialty Verticles

I'm often asked to clarify if various point of sale programs are designed for a specific type of specialty retail store - also know as a "vertical". When it comes to Cloud Retailer, the most popular verticals appear to be:

• Liquor Retail
• Gun and Archery Retail
• Trampoline Park Retail
• Outdoor Sports Retail
• Locksmith Retail
• Mobile Retail
• Gift Store Retail
• C-Store 
• Specialty Grocery
• Vape and E-Cigarette
• Auction businesses
• Thrift Stores
• Dispensaries 

If you have any questions, be sure to contact me at kevinantosh@gmail.com or 208-340-5632.