Updates on the Most Current Version of Retail Management Hero

Thanks to Retail Realm for providing this update related to the Retail Management Hero software! Below are some updates related to the Retail Management Hero (RMH) point of sale software which is a direct replacement for Microsoft Dynamics RMS as well as a great point of sale software product for single location retailers. You can reach me at 208-340-5632 or kevinantosh@gmail.com for more information about RMH or RMS. How to obtain a 30 day trial version of Retail Management Hero:  http://www.pospondering.com/2017/01/how-to-obtain-30-day-trial-license-of.html

RMH 3.1 Now Available! We're excited to announce that Retail Management Hero (RMH) 3.1.0 is now available for download and purchase. This new release provides a number of exciting new features, multiple bugs fixes, and numerous improvements. Highlights include: New Features: Gift Vouchers Loyalty POS Profiles Role Based Access Security New Integrated Payment Processors  Fixes and Improvements: Multiple bugs fixes and stability improvements Custom POS Buttons Management Improved Receipt Management Import of Purchase Orders from Microsoft RMS to RMH Transaction Item: Item Messages Built-in Browser Improvements Receipt Journal: Reprint a transaction using a different template View Receipt from the Customer History Add BIN location to Item Properties Cancel Work Order functionality Customer Search: Search by company Download: Retail Management Hero Partner and Customer Portal. If you are an End User and/or Retailer, contact your software Vendor or contact sales@rrdisti.com.  New feature training docs are published at www.rmhpos.com/resources in the Training Materials section.  Visit the website at www.rmhpos.com and then sign up / login. For questions or issues regarding the website, email marketing@rrdisti.com.  NOTE for ISVs: The 3.1.0 POS SDK version is linked to the corresponding RMH release version and must be used when developing apps and extensions for RMH 3.1.0. You can download this SDK from the RMH POS SDK Link in the Portal. Also, please note that this SDK is also included in the full distribution of the Retail Management Hero v 3.1.0 product and can be found under the RMH POS\RMH POS SDK folder. RMH 6-Month Product Update Webinar  The past 6 months have seen a lot of companies becoming trained and certified in RMH as well as Microsoft RMS users and retailers implementing the RMH solution into their business. This webinar will give you the latest product news, version updates, added features and functionality, marketing and sales news, implementation stories, etc. It will end with a Q&A. RMH 6-Month Product Update Thursday, Jan. 12th, 2017 9 am PST Retail Management Hero was co-developed by Retail Hero and Retail Realm. About Retail Hero: Retail Hero is a company well-known to the Microsoft Dynamics RMS partners and customers because of its value-added plugins and add-ons such as customer loyalty programs, various utilities and "RMS Lite" point-of-sale program. www.retailhero.com   About Retail Realm: Retail Realm is a multinational company specializing in creating and managing a portfolio of vertical business software solutions that are marketed worldwide through a community of resellers. www.rrdisti.com

RITE Expands Again!

RITE Acquires RTE’s Microsoft RMS Client Base

Sartell, MN October 4th, 2016 - Retail Information Technology Enterprises (RITE -Sartell, MN) announces the acquisition of Retail Technology Experts (RTE - Miramar, FL) Microsoft Dynamics RMS point of sale software client base of over 200 retailers in the United States.

“This is part of our ongoing strategy to help usher as many small and medium retailers as we can into the next evolution of retail technology. The need for these merchants to leverage technology as part of their competitive strategy has never been greater” states RITE CEO Rick Feuling.

In an email sent to RTE’s Microsoft RMS clients, company president Mahendran Ramanathan stated “I have known Rick Feuling, the President and CEO of RITE for almost 10 years. We had other offers but we chose RITE because of my confidence in their ability to service your needs to your satisfaction”.

RITE’s focus on customer service means that former RTE customers will enjoy the level of service that has contributed to RITE being the winner of the Microsoft / Retail Realm Circle of Excellence Award for Growth for 2010, 2012, 2015 and 2016.

The acquisition is effective immediately and a smooth transition can be expected due to RITE’s past experience with the merger and acquisition of other retail point of sale sales and service companies.

As part of the acquisition, RITE has also acquired some of RTE’s intellectual property.

About RITE: With offices in Sartell, MN, Dallas, TX and Boise, ID, RITE has provided sales and 365/24/7 support to retailers using the Microsoft RMS point of sale software since 2002. In addition to the Microsoft Dynamics RMS point of sale software, RITE provides complete retail point of sale hardware and software solutions to over 1000 stores in 50 states and 13 countries. RITE can be reached at 1-866-267-7483 and their website address is www.rite.us.

About RTE: Established in 1991 as Business Automation Consultants, RTE has grown to provide service to over 1000 clients via a main office in Miramar, FL. On September 30th, 2016, RTE made the decision to divest their customer base to other point of sale businesses. 

2016 Goals, News, Reviews, Etc

I've been made aware of the fact that I am one of very few professionals in the United States who can offer unbiased point of sale advice who has real world retail and restaurant management experience plus 15 years of experience selling and supporting over 20 different point of sale systems for retail stores, restaurants and museums.

While the paid onsite consulting and speaking engagements do keep me busy, I still want this blog site and my YouTube Channel to offer free point of sale advice, news and reviews for those of you who just need some basic advice.  As such, I still plan on providing the following as the Lord allows:

• Point of sale system news for businesses and organizations of all sizes
• Special focus on retailers using the Microsoft Dynamics RMS Point of Sale software
• General advice for choosing and selecting a point of sale system
• Tips and Tricks or How To videos specific to the following point of sale systems:
• NCR CounterPoint SQL
• NCR Silver
• Microsoft Dynamics RMS
• QuickBooks Point of Sale
• Bindo Point of Sale
• Aldelo Point of Sale
• Any promotions, specials, or discounts that might be beneficial to you and your organization
• Updates on EMV and EMV 2.0

Are you  in the US and in need of no cost retail point of sale advice?  I'm happy to help and can be reached on my cell at 208-340-5632 (I am on Mountain Time) or via email at kevinantosh@gmail.com. There is also a contact form to the right that can be used to reach me.

Retail Management Hero Point of Sale Software Brochure

Update July 2016, Retail Management Hero demo and overview: http://retailpospondering.blogspot.com/2016/07/new-version-of-rmsretail-management.html

Updated information on Retail Management Hero as a direct replacement for RMS as of December 3rd, 2015: http://retailpospondering.blogspot.com/2015/12/updated-information-on-new-retail.html

New video discussing options for Dynamics RMS and HQ users as of December 5th, 2015: https://www.youtube.com/watch?v=evVWS7dj0Bs

Below is a link to a brochure related to the new Retail Management Hero point of sale software which is targeted as a direct replacement for the Microsoft Dynamics RMS point of sale software. Looks like a great solution for single location RMS users and smaller chains that use RMS and HQ.

No word on a release date or which companies in the US will be certified to sell and support Retail Management Hero (please contact me if your organization plans on becoming certified to sell and support Retail Management Hero - I have a lot of RMS users who are interested but it depends on the final timing when the software will be ready for deployment).

Here is the link: http://www.rrdisti.com/_literature_141375/Retail_Management_Hero_Brochure

Are you  in the US and in need of no cost retail point of sale advice?  I'm happy to help and can be reached on my cell at 208-340-5632 (I am on Mountain Time) or via email at kevinantosh@gmail.com. There is also a contact form to the right that can be used to reach me.

Retail Realm Essentials Point of Sale Software Brochure

Here is a link to a brochure with more information about the new Retail Realm Essentials point of sale software. Of note, I have yet to find anyone in the United States that is actively selling and supporting Retail Realm Essentials (please contact me if your organization is located in the US and certified to sell and support Retail Realm Essentials):  http://www.rrdisti.com/_literature_128529/Retail_Realm_Essentials_Features

Visit my contact page for information on how to reach me.

Age of Posts - Outdated Information

While I do my best to keep all my blog site and YouTube Channel content updated, some of the posts contain information from more than 2 years ago and the information may be outdated.  I'm working on cleaning up or adding notes if the information is outdated.

You can always contact me directly if you want to make sure that the information is correct and current. Visit my contact page for information on how to reach me.

In Addition to EMV...

Since just about everyone is looking at hardware and software costs related to the upcoming EMV Liability Shift Date of October 1st, 2015 in the United States for card present transactions, this is a perfect time to look at other "housekeeping" items related to the point of sale system used by your business or organization.  In no specific order:

1. Make sure that you have the latest version of your point of sale software
2. Check to see if your annual maintenance contract is current for support and updates to your point of sale software
3. Look at a system "refresh" to see if any hardware, computers, or network equipment needs to be updated or replaced
4. Compare merchant services rates - never hurts to check and see what you could save by paying lower fees for credit and debit card processing service
5. Look at other point of sale systems before you commit to spending any money on your current point of sale system - a lot has changed recently and you may find that it is better to switch to a new point of sale system than continue to invest in your current point of sale system

Please visit my contact page for information on how to reach me.

Retail Realm Technology Conference - information on Retail Realm Essentials

Wanted to pass along the following link related to the annual Retail Realm Technology Conference taking place in Las Vegas later this month (April 25th-27th, 2015).

If you have questions about whether the new Retail Realm Essentials (RRE) - powered by Microsoft Dynamics point of sale software is a good fit for your business, attending the conference would be a great way to get information about RRE right from Microsoft and Retail Realm.

There is a chance that I may be attending the conference as well.

Here is a link to more information about the conference: http://www.rrdisti.com/events/upcoming-events

Are you  in the US and in need of no cost retail point of sale advice?  I'm happy to help and can be reached on my cell at 208-340-5632 (I am on Mountain Time) or via email at kevinantosh@gmail.com. There is also a contact form to the right that can be used to reach me.

A Little More Information on Retail Realm Essentials - Powered by Microsoft

A note of thanks to the folks at Retail Realm for letting me know that some new content has been added to their website specific to the new Retail Realm Essentials - Powered by Microsoft Dynamics (RRE)  point of sale program.

Retail Realm has assured me that they will pass along more details as they become available - I know many of you are waiting on license cost information as well as any information related to possible license swap options for businesses currently using the Microsoft Dynamics RMS and HQ point of sale programs.

Here is a link to RRE website: http://www.rrdisti.com/products/retail-realm-essentials

Are you  in the US and in need of no cost retail point of sale advice?  I'm happy to help and can be reached on my cell at 208-340-5632 (I am on Mountain Time) or via email at kevinantosh@gmail.com. There is also a contact form to the right that can be used to reach me.

EMV and What it Means to Folks With Cash Registers and Point of Sale Systems

I've been fielding multiple calls and emails from businesses with cash registers or mobile/computer-based point of sale systems asking what to do related to the upcoming US EMV liability shift date. This video covers some of the questions and answers related to EMV and chip cards and contains information for businesses in the US that accept credit and debit cards as payment in person.

Are you  in the US and in need of no cost retail point of sale advice?  I'm happy to help and can be reached on my cell at 208-340-5632 (I am on Mountain Time) or via email at kevinantosh@gmail.com. There is also a contact form to the right that can be used to reach me.