The End of QuickBooks Desktop Point of Sale

 As many of you have likely heard, Intuit is ending support for the desktop version of  QuickBooks POS later this fall. 

Here is a great article that summarizes what you need to know as a QuickBooks POS user: https://www.intuitiveaccountant.com/accounting-tech/general-ledger/say-goodbye-to-quickbooks-desktop-point-of-sale/

If you happen to be a beer, wine or liquor store that uses the desktop version of Quickbooks POS, you should take a look at the Cloud Retailer POS software for beer, wine and liquor stores as a low cost replacement option.

Retail Point of Sale Vendor Referrals

A quick note that I am happy to provide referrals to businesses selling and supporting different point of sale systems that you may already be using. All I need to know is the following:

1. your location (city and state - US only, please)
2. your business name and contact information
3. which point of sale system you are using
4. why the place you bought your point of sale from can not help you
5. what sort of help you need (tech support/new licenses/upgrade/new hardware/etc)

The reason for # 4 is a safeguard against people who owe a company money attempting to obtain support from someone else.

While I don't know every dealer/partner for every point of sale system, I do maintain a contact list of the partners and dealers that I trust so do visit my contact page for information on how to reach me for this type of information.

Note that this also applies if you are considering a specific point of sale system and want to know who to buy the system from.

Point of Sale Tips and Tricks Videos

I'm going to try creating a series of tip and tricks videos specific to the following point of sale systems:

• NCR CounterPoint SQL
• Microsoft Dynamics RMS
• Bindo Point of Sale
• QuickBooks Point of Sale
• NCR Silver
• Aldelo

These will all be very brief videos and cover just one tip or trick at a time.  Best advice would be to subscribe to my YouTube Channel or check my YouTube Channel on a weekly basis for uploads if you happen to use any of the above point of sale programs.

My YouTube Channel can be found here: https://www.youtube.com/user/kantosh

Information on how to reach me for more information can be found on my contact page.

Tuesday Tip - Putting Transactions on Hold

Tuesday Tip: It happens – the person at the front of your check out line forgot their wallet/purse or changes their mind on what they want to purchase. Fear not, most retail point of sale systems allow you to put a transaction “on hold” so you can continue to check out other customers while saving the first customers transaction information. 

QuickBooks Point of Sale Pro users will find a “put on hold” button at the lower center of the point of sale screen, Microsoft RMS Store Operations users can select “ctrl” + “F12” (hold) from the point of sale screen, and NCR CounterPoint users can have a “hold” button added to the point of screen or added under “more buttons” on the point of sale screen. A great way to keep the check out lines moving!

Here is what the QuickBooks Point of Sale screen looks like:

 

And the Microsoft RMS Stores Operations point of sale screen after pressing "ctrl" + "F12":

 Finally, the NCR CounterPoint (button location will vary depending on how your dealer programmed the system for you - on my version they appear in the upper right part of the screen):

 

Naturally, each system also has its own way of recalling transactions on hold (it is possible to put more that one transaction on hold at a time).

If you are not currently processing a sale in QuickBooks Point of Sale Pro, then the "Put on Hold" button with change to a "Held Receipts" button which will show you a list of transactions currently on hold.

"F11" is the "Recall" key in RMS Store Operations followed by selecting "Recall a transaction from on hold" to see your list of transactions on hold.

For NCR CounterPoint, the "Hold Recall" button should be in the same location as your "Hold" button. It does depend on how your NCR CounterPoint dealer programmed your button menu.  Note that you can change how the buttons appear in NCR CounterPoint - just ask your dealer or DirectPOS for help.

Are you in the US and in need of no cost retail point of sale advice? I'm happy to help and can be reached on my cell at 208-340-5632 (mountain time) or via email at kevinantosh@gmail.com.