Upcoming Updates to NCR CounterPoint Mobile (CP Mobile)

Some information to pass along from NCR related to the next release of NCR CounterPoint Mobile (CP Mobile):

Upcoming NCR Counterpoint Mobile Releases

We’re expecting our next version of NCR Counterpoint Mobile to be released in the next four to five weeks, and to contain the following: IOS7 Support.   We expect IOS7 to be released in roughly the next month– we’ve been working with developer versions and want to make sure when it is released that we’re ready for it in advance. Support fixes related to NCR Counterpoint servers running WinXP variants and other crashes based on our diagnostic data collected from the field. Ongoing: We are currently working in development with the Linea Pro 5 sled that supports the Lightning connector for iPhone 5 and iPod Touch 5.  It does require a new SDK from Infinite Peripherals, which has not been released and does not have an ETA.   When the SDK is released, we will ensure it works properly for NCR Counterpoint Mobile and include support for it in a subsequent release. Are you in the US and in need of no cost retail point of sale advice? I'm happy to help and can be reached on my cell at 208-340-5632 (mountain time) or via email at kevinantosh@gmail.com.

NCR CounterPoint Options and Add-Ons

Since NCR offers multiple Options and Add-Ons for CounterPoint point of sale software, here is a basic summary of the main Options and Add-Ons for NCR CounterPoint:

CounterPoint “Options” and “Add-Ons”

CounterPoint “Options” – these are different optional functions within the software that raise the overall cost of the software. Price depends on number of licenses and number of “Options” selected.

·         Advanced Pricing: useful for businesses who have multiple pricing levels (ie. Wholesale, commercial, bulk, and retail pricing).

·         Offline Mode: system continues to run if connectivity is lost to the server.  Useful for mulit-location CounterPoint users. Note: they must still have Internet connectivity in order to process credit cards.

·         Serial Numbers: designed for businesses who sell serialized items and need to track the serial numbers for warranty or repair purposes.

·         Credit Cards: REQUIRED if the customer wants to process credit and debit cards from within CounterPoint (this “Option” is free if the customer uses NCR Merchant Services).

·         Receivables: Designed for customers who want to have detailed A/R accounts within CounterPoint.

CounterPoint “Add-Ons” – these are the “wiz-bang” things that CounterPoint can do above and beyond what a normal point of sale system can do. In most cases, the customer orders and pays for these options directly through NCR.

·         Smart Alerts: customer receives pro-active emails or texts when certain pre-defined events happen in their store.  This allows the store owner to stay connected on what is happening in the store even when they are out of store. The emails and texts break down in to three basic categories:

o   General Information: data like total sales for the day, total number of transactions, etc.

o   ‘Happy’ Information: alerts like a big sale, higher than average number of transactions for the day, etc.

o   ‘Unhappy’ information: it is 15 minutes after opening time and no one has logged in to the system, an employee just gave someone a 99% discount, etc.

·         NCR Online: online shopping cart that shares data with the CounterPoint system. Allows the user to share inventory and customer information automatically.  This helps prevent an in store customer and an online customer ordering the last ‘widget’ that the store has in stock.

·         Customer Connect: automated, behind the scenes email marketing. Goes well beyond Constant Contact or similar email marketing programs by automating the process and providing complete marketing campaign information (the owner will see how much revenue was generated off of each Customer Connect email marketing campaign).

·         CP Mobile: allows the customer to use an “app” version of CounterPoint on 4^th generation iOS devices (iPhone/iPad/iPod Touch).  This is real time sales and connectivity is required either via 3G/4G data coverage or wireless internet. New change to this is “on demand” pricing options. Also new is that CP Mobile can be used for physical inventory counts.

Pricing Information

 NCR Smart Alerts

NCR Smart Alerts is FREE for the first month and only $20 a month for the initial store and $10 a month for each additional store.

*Merchant is responsible for any and all charges including, but not limited to, fees associated with text or email messaging imposed by Merchant's mobile carrier or communication services provider. Message and data rates may apply. Such charges include those from Merchant's mobile carrier or communication services provider.

NCR Counterpoint Mobile - Pricing 

NCR Counterpoint Mobile is offered as a subscription service for existing NCR Counterpoint customers, with flexible options to meet a retailer’s needs.

• NCR Counterpoint Mobile Item & Customer Lookup is available at NO CHARGE. Simply register your devices for activation
• NCR Counterpoint Mobile POS & Inventory can be activated under an annual, monthly, or weekly agreement.
• Annual agreements are available for $75/month/device
• Monthly agreements are available for $125/month/device
• Weekly agreements are available for $50/week/device
• NCR Counterpoint Mobile Inventory Management can be activated separately under a weekly agreement if needed.
• Weekly agreements are available for $30/week/device
• Mobile devices can be shared across multiple stores for a retail operator
• NCR Counterpoint Mobile does NOT consume a Counterpoint user license, so additional users do NOT need to be purchased
• Hardware options are available for integrated barcode scanning with credit card swipe and receipt printing. Contact your authorized reseller for hardware pricing and orders

Customer Connect Pricing 

 

NCR Online Pricing

Plan:	Starter	Plus	Pro
Best for sale volume	Under $25K/month	$25K to $60K/month	More than $60K/month
Registration Fee	$100.00	$100.00	$100.00
Transaction Fee	2%	1.5%	1%
Monthly Fee	$75.00	$200.00	$500.00

Are you in the US and in need of no cost retail point of sale advice? I'm happy to help and can be reached on my cell at 208-340-5632 (mountain time) or via email at kevinantosh@gmail.com.