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Tuesday, June 20, 2023

Thursday, June 15, 2023

Liquor Stores: Live from the 2023 Beverage Alcohol Retailers Conference (BARC)

 For those of you wondering, I was really at the 2023 Beverage Alcohol Retailers Conference (BARC) in St Louis, MO. It was great chatting with so many of you in person! Below is a quick video that I took of the conference - next up for me is the Texas Package Store Association (TPSA) conference in San Antonio.


 

 



Tuesday, June 6, 2023

Surcharging Dangers: Disputes and Chargebacks

 I have been getting reports from retailers about customers successfully disputing card surcharge fees. 

If you apply a surcharge when a customer pays using a credit or debit card in your business, be sure that your surcharge policy signage is easy to see. 

Even better, look for a point of sale system and payment terminals that support Dual Pricing as Dual Price does not apply a surcharge but simply allows for a cash price and a card price at checkout. 

 Cloud Retailer is one example if you happen to have a beer, wine or liquor store in the United States: https://www.cloudretailer.com/dualprice-pos/


 

 

Monday, June 5, 2023

I'm Headed to BARC

 It is time for the annual BARC Conference for beer, wine and liquor stores! I am looking forward to meeting everyone in person!



Event information: https://www.bevretailersconference.com/